Debt collection

We are here to help you with your debt collection process

  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
Send legal cease and desist letter

Summons

A demand letter from MKBjuristen makes a greater impression than a letter of your own — and opens the way to debt collection or legal proceedings.

Reminders and demands for payment have no effect. A legal formal notice from MKBjuristen makes it clear that they mean business. With interest, collection costs, and a concrete announcement of further steps. In most cases, the debtor pays after receipt.

  • Prevent your evidentiary position from weakening
  • Clarity regarding reminding, admonishing, or summoning
  • Advice on disputed invoices and dissatisfied customers
  • Assistance with negotiation or proceedings if necessary
First, determine the position. We look at agreements, evidence, and risks.
Do not escalate unnecessarily. The right tone often prevents further conflict.
Practical next step: You know whether sending a formal demand letter, negotiating, or litigating makes sense.

Sound familiar?

A summation is the correct step in these situations.

Your own reminders and demands have no effect

The debtor does not respond or continues to delay payment despite your own attempts.

You want to exert professional pressure without resorting to immediate litigation

You want to make the debtor feel that you mean business — without immediately starting legal proceedings.

You want to charge the collection costs and interest already

In a demand letter, statutory interest and collection costs are already included — not merely announced.

The debtor raises a defense, but that is insufficient

You want to send a legally substantiated response that refutes the debtor's defense and demands payment.

You want to strengthen your case for potential proceedings

A legally correct demand letter forms the basis for a strong collection file if payment is not received.

Please note: waiting too long or responding incorrectly can work against you later. Therefore, first document what has been agreed upon, delivered, and communicated.

What is a summation?

A formal demand letter — also known as a demand letter or final notice — is a formal, compelling letter in which you give your debtor a final chance to pay before further legal action follows. The tone is forceful and businesslike. Payment is demanded, not requested.

Legally speaking, there is no difference between a payment reminder, a demand letter, and a formal notice. They are all written requests to pay. What differs is the tone, the content, and the legal weight. In a formal notice, collection costs and statutory interest are already charged—not merely announced.

The major difference in practice: a formal demand letter from a specialized law firm makes a significantly greater impression on a debtor than a letter written by the debtor themselves. The debtor knows that they mean business and that legal action will follow immediately if payment is not received.

When do you send a formal demand letter?

A formal demand is the step following the payment reminder and demand letter. You have already tried to collect payment yourself — but the debtor is not responding or continues to delay payment. At that point, it is wise to leave the formal demand to a specialized firm.

For business-to-business (B2B) clients, you are not legally required to send a formal demand first. You can send a legal formal demand directly on behalf of MKBjuristen as soon as the payment deadline has passed.

For consumers, the following applies: the demand letter must comply with the requirements of the Debt Collection Costs Act. The consumer must be given at least 14 days to pay, and the amount of the collection costs must be stated. If the demand letter does not meet these requirements, the collection costs will later be rejected by the court.

What is included in a legal cease and desist letter?

A good demand letter contains at least:

The outstanding amount with invoice number and date.

The payment term — typically five to seven working days for business customers, and at least fourteen days for consumers.

The statutory (commercial) interest that has already accrued on the outstanding amount.

The extrajudicial collection costs in accordance with the WIK scale — for business customers, higher amounts may have been agreed upon in your general terms and conditions.

The announcement of concrete next steps if payment is not received: summons, provisional attachment, or bankruptcy application.

A formal demand letter from MKBjuristen goes beyond a standard letter. We address known defenses of the debtor, provide legal substantiation as to why those defenses do not hold up, and clarify which steps will follow — and that we are authorized to actually take those steps.

Demand letter as part of the collection process

The demand letter is the bridge between your own attempts and the professional collection process. After the demand letter, there are two routes.

If the debtor pays after the demand letter: goal achieved — without proceedings, without further costs.

If the debtor fails to pay after the demand letter:
we immediately initiate the out-of-court collection process or — if that has already been done — legal proceedings. For undisputed claims between €1,500 and €25,000, we work on a no cure no pay basis.

How do we help?

We do not initiate litigation. First, we map out your legal position, evidence, and commercial interests. Then, we determine the appropriate step for the problem.

1

Review file

We assess your claim, the correspondence, and any defense raised by the debtor before drafting the demand letter.

2

Draft and send a demand letter

We draft a legally strong demand letter on behalf of our firm — including interest, collection costs, and a concrete announcement of next steps. Sent by email and registered mail.

3

follow up on response

Does the debtor pay after the demand letter? Goal achieved. If he does not pay, we immediately start the collection process or legal proceedings.

4

Next step if necessary

We guide the entire next step — from the out-of-court collection process to summons, attachment, or bankruptcy application — without transfer.

Frequently Asked Questions

What is the difference between a reminder and a demand letter?

Legally speaking, there is no difference — both are written requests for payment. In practice, however, a formal demand is more forceful in tone and already includes collection costs and statutory interest, rather than merely announcing them. Moreover, a formal demand from a specialized law firm makes a greater impression than a letter from oneself.

Am I required to send a formal demand first before I can issue a summons?

No. For business clients, you can issue a summons directly without first sending a formal demand. For consumers, however, you must first send a free formal demand with a fourteen-day period before you may charge collection costs. In practice, sending a formal demand is almost always advisable — it is cheaper than legal proceedings and in many cases results in payment.

What must be included in a summary notice?

At a minimum: the outstanding amount, the new payment term, the accrued statutory interest, the collection costs in accordance with the WIK scale, and a concrete notification of the next steps if payment is not received. For consumers, a minimum period of fourteen days applies, and the amount of the collection costs must be stated.

Am I allowed to include collection costs in the demand letter?

Yes. As soon as the payment term has expired and the debtor is in default, you may already include the collection costs in the demand letter. For business customers, the rules from your general terms and conditions apply — or otherwise the statutory WIK scale. For consumers, the scale is mandatory and you may not deviate.

How fast does a summation work?

In most cases, the debtor pays within a few days to two weeks of receipt. A letter from a specialized law firm has significantly more effect than a letter written by the debtor themselves, because the debtor knows that immediate follow-up steps are possible.

What if the debtor does not pay even after the demand letter?

We will then immediately initiate the out-of-court collection process or — if that has already been done — legal proceedings. For undisputed claims between €1,500 and €25,000, we work on a no cure no pay basis.

Present your situation without obligation

Briefly describe the situation. We will assess the sensible next step and contact you.

Need help with this problem?

Discuss your situation before sending a formal demand, making threats, or taking further steps.

  • First consultation free and without obligation
  • Assessment of your position and evidence
  • Advice on sending reminders or negotiating
  • Fixed rates where possible
Have a formal demand sent

Have a formal demand sent

from on request one-off

We draft a legally strong demand letter on behalf of our firm and send it on your behalf.

  • Legally substantiated letter with interest and collection costs
  • Concrete announcement of next steps
  • Sending by email and registered mail
Discuss the summons

No cure no pay debt collection

from no one-time

Has the debtor failed to pay even after the demand letter? We initiate the collection process for undisputed claims between €1,500 and €25,000.

  • Pay only upon result
  • Out-of-court process by MKBjuristen
  • Legal action through a specialized lawyer
Submit collection

Drafting a summons

from €129 one-time

Has the debtor failed to pay even after the collection process? We draft the summons and initiate the proceedings.

  • Summons by a legal expert or lawyer
  • Served by bailiff
  • Procedure up to and including judgment
Discuss the summons

Preservative attachment

from on request one-off

Is the debtor threatening to siphon off assets while the demand letter is pending? We engage a lawyer immediately.

  • Leave granted by the preliminary relief judge
  • In case of emergency, within 24 hours
  • Securing your claim
Discuss seizure
Mr. Jaime Boogaers
Mr. Jaime Boogaers
Debt Collection Law · Corporate Counsel

A formal demand letter from a law firm works differently than a letter written by the debtor themselves. The debtor knows that we can not only write letters—but also issue summonses, seize assets, and file for bankruptcy. That makes the difference between a letter that is ignored and a letter that results in payment.

NB

  • Send the demand letter by email and registered mail as proof of receipt
  • Do not forget the fourteen-day period for consumers — otherwise the collection costs will lapse
  • State the collection costs as a concrete amount — not as a percentage or vague announcement
  • Only announce steps that you can actually take
  • Do not wait too long — every day the accrued interest is extended and increases the risk of the statute of limitations expiring

Need help?

Call us on 085 25000 44.We will then briefly review with you what the sensible next step is.

Direct contact with us

Denian Wielhouwer

We will discuss your situation in a free consultation.
Please contact our specialists.

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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