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You may not simply send newsletters. In addition to the GDPR, the Telecommunications Act applies: for digital newsletters, you generally need consent. An exception is the so-called 'soft opt-in' for existing...

Making your company GDPR-compliant doesn't have to be complicated. You lay the foundation in five steps: inventory your processing activities, determine the legal bases, create a processing register, arrange security and processors, and...

The best way to handle complaints is to reach a solution together before a dispute escalates to court. With a clear complaints procedure, you handle complaints quickly...

A Service Level Agreement (SLA) specifies the service levels your hosting provider guarantees — such as uptime and response times — and the consequences if these are not met. The most beautiful...

Good general terms and conditions are the cheapest insurance for your legal position: they prevent problems instead of having to solve them afterwards. A standard template from the internet rarely offers that protection,...

Even as a self-employed professional, you must comply with the GDPR as soon as you process personal data — and you do so sooner than you think. You need, among other things, a legal basis, a privacy statement...

Dismissing staff is always possible, but the method determines the costs and risks. The cheapest and surest route is often dismissal by mutual consent via a settlement agreement; in addition...

Contracts for work and contracts for services are similar, but are legally different. In a contract for work, the contractor creates a tangible work (Article 7:750 of the Dutch Civil Code); in a contract for services...

With a webshop, you automatically process customers' personal data and must therefore comply with the GDPR. Pay particular attention to: a clear privacy statement, a valid legal basis, good security, correct cookie consent...

A fixed-term employment contract ends automatically, an indefinite-term contract does not. Between them lie important legal differences regarding the probationary period, the chain rule, the notification obligation, and the way in which you can...