Employment law

Flexible employment relationships

On-call, payroll, temporary staffing, and self-employed legal balance

Flexible employment offers room for maneuver, but has strict rules. Our lawyers and (corporate) legal experts help you properly structure flexible contracts and prevent disputes – from international corporations to the baker on the corner.

  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner

What we do

In the Netherlands, flexible forms of employment are used relatively frequently: examples include on-call agreements such as zero-hour contracts and minimum-maximum contracts, temporary employment agencies, payroll services, and freelance agreements. Such flexible employment relationships are currently a focus of attention. Specific legislation and regulations apply to all these forms of flexible employment. Our practice group answers all questions in this area and assists the organization with, among other things:

  • Drafting and reviewing flexible (model) agreements
  • Advice on the opportunities and risks of flexible work
  • Advice and support with the transition from flexible to permanent
  • Equal pay for temporary agency and payroll employees
  • Advice on flexible work after retirement
  • Litigation in case of conflicts

Do you have questions regarding flexible employment relationships? Please contact us.

Forms of flexible work listed

Flexible employment takes many forms, each with its own legal regime. With an on-call agreement – ​​including zero-hour contracts and minimum-maximum contracts – the scope of work is not clearly defined. The temporary employment contract (Article 7:690 of the Dutch Civil Code) involves a triangular relationship between the temporary worker, the employment agency, and the client. Payrolling looks similar on the surface, but since the Balanced Labour Market Act, it falls under its own regime (Article 7:692 of the Dutch Civil Code): the payroll employee is entitled to at least the same terms and conditions of employment as an employee directly employed by the client. In addition, organizations work with secondment, fixed-term contracts , and self-employed professionals based on a contract for services. Which form is appropriate depends on the actual implementation – not on the label on the contract. Our lawyers and in-house counsel assist organizations ranging from international corporations to the local baker with the right choice and proper documentation.

The on-call agreement and the offer for fixed hours

Since the Balanced Labour Market Act (Wab, effective January 1, 2020), on-call workers are better protected. An employee is only required to respond to a call if they have been summoned in writing or electronically at least four days in advance (Article 7:628a, paragraph 2, of the Dutch Civil Code). If the call is withdrawn or modified within that period, the on-call worker retains the right to wages for the originally summoned hours (Article 7:628a, paragraph 3, of the Dutch Civil Code). Furthermore, after twelve months, the employer must make an offer to the on-call worker for a fixed number of hours, based on the average of the preceding year (Article 7:628a, paragraph 5, of the Dutch Civil Code). Failure to make this offer, or making it too late, can easily lead to a wage claim. We assess on-call arrangements, draft model agreements, and litigate when a dispute arises regarding the scope of work.

Legal presumption regarding the scope of the work

Anyone who consistently works more hours than agreed upon in writing can invoke the legal presumption of Article 7:610b of the Dutch Civil Code: the scope of employment is presumed to be equal to the average of the past three months. For on-call workers, this is a powerful instrument to enforce a fixed number of hours; for employers, it is an important consideration when setting up flexible schedules. We advise both parties on the evidentiary position and the consequences for wages, and conduct the proceedings where necessary.

Chain regulation: from temporary to permanent

Temporary contracts are popular, but the law sets limits. Under the chain rule (Article 7:668a of the Dutch Civil Code), an employment contract for an indefinite period arises as soon as more than three consecutive fixed-term contracts have been concluded, or as soon as the chain has lasted longer than three years. In principle, an interruption of more than six months breaks the chain. Under certain conditions, this can be deviated from by collective labor agreement. An incorrect assessment means that permanent employment arises unnoticed – with all the associated consequences for dismissal and the transition payment. We map out the chain and advise on comprehensive contract planning. Read more about employment contracts and dismissal law.

unemployment insurance contributions, equal pay and transition allowance

Flexible employment also impacts costs. Since the Wab, a low unemployment insurance premium applies to permanent, written contracts, while a high premium applies to flexible contracts; for on-call workers who work more than 30% above their contract hours, the low premium may be retroactively waived. Agency and payroll employees are entitled to equal pay compared to permanent colleagues. Furthermore, a transition payment is in principle due upon the termination of a temporary or flexible contract (Article 7:673 of the Dutch Civil Code), effective from the first working day. We calculate the tax and employment law implications to prevent unpleasant surprises.

Bogus self-employment and the hiring of freelancers

The use of self-employed professionals is flexible, but it has a downside: bogus self-employment. If the actual relationship proves to meet the characteristics of an employment contract – work, wages, and authority (Article 7:610 of the Dutch Civil Code) – the self-employed professional may be retroactively classified as an employee, resulting in back taxes and claims. With the phasing out of the enforcement moratorium regarding the DBA Act, this risk has become urgent for clients. We review hiring arrangements, draft watertight service agreements, and assess whether a relationship passes the authority test.

What is changing: more security for flex workers

Flex law remains in flux. With the legislative proposal for greater security for flexible workers, the classic zero-hours contract is expected to disappear and be replaced by a bandwidth contract , with a guaranteed minimum and a maximum of at most 130% of that minimum. In addition, the interruption period under the chain rule is being extended. Although the exact effective date still depends on parliamentary proceedings, employers would do well to make their flex policy future-proof now. We are closely monitoring developments and translating them into concrete advice.

Part of our employment law

Flexible employment relationships are a specialty within our broader Employment Law. In our mixed teams, lawyers and (in-house) legal counsel work together to ensure you receive both sharp legal advice and practical support – whether you are a listed corporation or an entrepreneur with a handful of on-call workers. From drafting a flex contract to proceedings regarding the scope of employment: we stand by your side. If you also wish to properly arrange any non-compete clauses in flex contracts, we will assist you.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law · Lawyer

In specialized legal cases, it is not just about the legal rule. It is also about evidence, timing, negotiating position, and the business implications of every step.

What we do for you

From standalone model agreements to comprehensive flex policy: we support employers and employees across the entire field of flex law.

  • Drafting and reviewing flexible (model) agreements
  • Advice on the opportunities and risks of flexible work
  • Guidance during the transition from flexible to permanent
  • Equal pay for temporary agency and payroll employees
  • Assessment of hiring of self-employed persons and bogus self-employment
  • Litigation in disputes regarding scope and continuation

Risks associated with flexible work

Flexible arrangements seem simple, but a misjudgment has major consequences. A permanent contract is created unnoticed, an on-call worker claims more hours, or a self-employed person turns out to be an employee after all. We map out these risks in advance.

  • Unintended permanent employment due to the chain rule (Article 7:668a of the Dutch Civil Code)
  • Wage claim based on legal presumption regarding the scope of work (Article 7:610b of the Dutch Civil Code)
  • Loss of the low unemployment insurance premium due to excessive overtime hours
  • Additional tax assessments due to bogus self-employment (DBA Act)
  • Forgotten or late offer for fixed hours for on-call workers

Our approach

We start with the actual execution, not with the label on the contract. Based on this, we select the appropriate contract form, ensure it is watertight, and monitor statutory deadlines. Where a dispute threatens, our lawyers switch to negotiation or litigation – always with an eye to the commercial reality of your organization.

This is how we work

From question to solution in a few clear steps.

01

Intake and initial assessment

We will briefly discuss the situation, the available documents, and your primary interests.

02

Analysis of position and risks

We assess your legal position, supporting documents, deadlines, and possible next steps.

03

Strategic advice

You will receive concrete advice on the best course of action: responding, negotiating, settling, or litigating.

04

Execution

We assist with correspondence, negotiation, litigation strategy, or further legal assistance.

Specialists for entrepreneurs

We combine legal analysis with practical experience in cases for entrepreneurs, directors, and organizations.

All our legal experts and lawyers possess broad knowledge of employment law. In addition, they have specialized in one or more areas of focus within employment law. We have organized several areas of focus into various practice groups. Based on his or her specialism(s), each lawyer is part of one or more practice groups. Clients can go directly to the appropriate practice group for each case. Here, they are assisted by the lawyer or legal expert most suitable for the case. Where necessary, we draw upon the expertise and experience of our specialist colleagues from other practice groups.

Frequently Asked Questions

The questions employers and employees ask us most often about flexible work.

When is legal advice advisable?

Legal advice is wise as soon as pressure arises, deadlines are running, an opposing party takes a position, or when the financial or strategic interests are significant.

Can MKB Juristen also help if there is already a conflict?

Yes. We assess your legal position, advise on strategy, and can assist with correspondence, negotiation, defense, or further legal steps.

How much does specialist legal advice cost?

Specialist advice is provided on an hourly basis in principle. Where possible, we provide clarity in advance regarding the expected approach, costs, and next steps.

Can I have a no-obligation consultation first?

Yes. You can request a free consultation. We will briefly discuss your situation and indicate which course of action is likely the sensible one.

Legally arranging flexible employment properly?

Contact our lawyers and legal experts. We will help you choose the right contract form and prevent surprises.

Contact us

Contact us

Leave your details. We will contact you to briefly discuss your situation.

Contact us

Jaime Boogaers

Want to know more about our services?
Then contact our specialists.

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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