Legal Affairs

Fake reviews — false positives or negatives — are inaccurate information and therefore a prohibited unfair trade practice. The government and Europe have started taking stricter action against them: traders must check whether...

Conclusive evidential value is attributed solely to the original signed document, not to a copy. A kitchen salesperson who possessed only a copy of a delivery note lost his case as a result: because he...

A drunk person is not legally incapable and can therefore validly enter into agreements — ordering a taxi ride or a sandwich remains legally binding. However, with important or detrimental agreements, you run a risk:...

Yes: even if a consumer picks up their online purchase in the store, they in principle have a 14-day cooling-off period. The decisive factor is that the distance purchase (at home, online) is concluded...

If someone has used your photo without permission, you can take action: a sufficiently creative photo is protected by copyright, even without a copyright symbol (©). First, request by letter or email the...

A substitution agreement transfers your rights or obligations under an existing agreement to a third party, who replaces you vis-à-vis the other party. That other party must, however, consent to it....

A product claim that is correct in itself can still be misleading if the average consumer misinterprets it. A face mask with a “protection level of 98.65%” was deemed misleading by the Advertising Code Committee...

Without a valid notice of default, you are usually not permitted to terminate an agreement, engage a substitute party, or claim damages. A client who forgot this still had to pay his contractor over 1.7...

Email advertising is only permitted with prior, free, specific, and informed consent. According to the Advocate General at the European Court of Justice, this may also apply to advertisements that a mail provider...

It is possible to dissolve an agreement pursuant to the law (Article 6:265 of the Dutch Civil Code) in the event of a breach, but it remains uncertain whether the court will consider the breach serious enough. By in...