MKB Juristen drafts custom legal documents
It is best not to cobble together or copy important contracts, terms and conditions, and other legal documents yourself. We help entrepreneurs on a budget with customized legal solutions, clear costs upfront, and practical explanations.
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Having general terms and conditions drafted by a specialized SME lawyer typically costs between €300 and €900 for a standard consumer webshop, and more for unique products or international sales. You will then receive terms and conditions that correctly incorporate statutory consumer regulations: the information obligations of Art. 6:230m of the Dutch Civil Code, the 14-day cooling-off period (right of withdrawal), return and warranty conditions, payment, and proper delivery. Below is what you receive, what the process entails, and when outsourcing is a sensible choice.
The short answer
- Costs: approximately €300 – €900 for a standard consumer webshop with an SME lawyer.
- More for custom products, digital products, sales to businesses, or international delivery.
- What you get: terms tailored to your shop, plus checkout and confirmation advice.
- Process: intake, drafting, checking your ordering process, delivery, and explanation.
- Lead time: usually one to two weeks.
- Alternative: you can use a model yourself at a simple, pure consumer shop.
Having webshop terms and conditions drafted: what you get
A legal expert delivers more than just a text file. You receive terms and conditions tailored to your products, target audience, and logistics, plus a check to ensure your ordering process displays the legal information in the correct place. The latter is at least as important as the text itself: after all, terms and conditions that are not provided correctly are invalid.
Specifically, a good assignment includes: the information obligations of Art. 6:230m of the Dutch Civil Code, a comprehensive right of withdrawal procedure with a model form, return and warranty conditions within the limits of consumer law, payment terms, and advice regarding the provision of information in the checkout and order confirmation.
How much does it cost?
Indication of the costs:
- Standard consumer webshop: €300 – €900. Regular products, sales to consumers, one language.
- Extended: €900 – €1,750. Digital products, subscriptions, customization, or a separate set for business clients.
- International: tailored. Sales to multiple EU countries entail additional information obligations and language versions.
Note the difference between a ready-made model (cheap, but generic) and custom terms and conditions (tailored to your risks and processes). For a simple shop, the former often suffices; for non-standard products or liability risks, the latter pays for itself.
The process step by step
- Intake: what do you sell, to whom, how do you deliver and invoice, and what guarantees do you provide?
- Drafting: the legal expert incorporates the legal obligations into a text tailored to your shop.
- Checkout check: verification that the mandatory information and acceptance are in the correct place.
- Delivery: final terms and conditions plus the model withdrawal form.
- Explanation: how to correctly configure the delivery in checkout and order confirmation.
The turnaround time is usually one to two weeks, depending on how quickly you submit the intake questions.
Why a lawyer provides added value
Consumer regulations are full of pitfalls that you can easily miss yourself. A lawyer ensures that:
- The right of withdrawal is correct, including the right exceptions for, for example, custom-made or digital products.
- You do not include unreasonably burdensome clauses that appear on the black or grey list (Art. 6:236 and 6:237 BW).
- The return costs can be legally charged to the customer because they were notified in advance.
- the statutory guarantee of conformity (Art. 7:17 BW) is not accidentally excluded.
- The delivery by electronic means (Art. 6:234 BW) is demonstrably in order.
One short practical check
An online shop specializing in personalized products always believed it had to offer a right of withdrawal and accepted every return—at a loss. A legal expert determined that a statutory exception applies to custom-made items, provided this is clearly communicated to the customer in advance. After adjusting the terms and conditions and the product page, the problem disappeared. The investment paid for itself within one month.
Honest recommendation
Do you have a simple webshop with standard products, do you sell only to consumers within the Netherlands, and do you have a clear checkout? Then you do not necessarily need to have terms and conditions drawn up. An up-to-date model, correctly incorporated with the information obligations and the right of withdrawal, may suffice — provided you properly arrange for the provision of these terms and conditions in your ordering process.
Having a contract drawn up is advisable as soon as you sell special products (custom-made, digital, perishable), wish to limit liability, supply to businesses, or sell internationally. In such cases, the costs outweigh the risk of invalid or unreasonably burdensome provisions.
Read more: drafting general terms and conditions for a webshop, what are general terms and conditions for a webshop and the general terms and conditions for a webshop.
Frequently Asked Questions
For a standard consumer webshop, a specialized SME lawyer typically charges €300 – €900. For digital products, custom work, a separate set for business clients, or international sales, this rises to €900 – €1,750 or more.
Usually one to two weeks. The majority of the turnaround time is during the intake: the sooner you provide what you sell, to whom, and how you deliver and invoice, the sooner the legal expert can draft the terms and conditions and review your checkout.
Terms and conditions tailored to your shop, including the information obligations of Art. 6:230m BW, a comprehensive right of withdrawal policy with a model form, return and warranty conditions, payment terms, and advice on how to correctly configure the provision of terms in the checkout and order confirmation.
For a simple, purely consumer shop, a current model may suffice. However, as soon as you have custom-made products, digital products, liability risks, or sales to businesses, the cost of having one drafted outweighs the risk of invalid or unreasonably burdensome provisions.
A good assignment includes that. Terms and conditions apply only if they are properly provided (Art. 6:234 BW). The legal expert checks whether the mandatory information and acceptance are located in the correct place in the checkout and whether the terms and conditions are sent along with the order confirmation.
Yes. Consumer law changes and your offering evolves. Review your terms and conditions at least annually and whenever your products, payment, or delivery process changes. An outdated set may lack mandatory information and lead to enforcement by the ACM.
The costs of having general terms and conditions drafted are, in principle, deductible business expenses. Discuss the tax treatment with your bookkeeper; this article does not provide tax advice regarding this.
