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AI has also become commonplace in the workplace: employees use it to write texts, answer customer questions, or perform analyses. This entails risks regarding personal data, confidential information, and decision-making. A clear AI policy ensures that your people use AI responsibly.
AI in the workplace: opportunities and risks
AI tools make work faster and easier, but without frameworks, risks arise. Consider entering personal data or commercially sensitive information into a public AI tool, blindly adopting erroneous or biased output, or allowing AI to make decisions without human oversight. An AI policy sets boundaries.
Protect personal data and confidential information
Do not allow employees to enter personal data or confidential business information into AI tools where it is unclear what happens to that data. This may violate the GDPR and your confidentiality obligations. Determine which tools are permitted and which data absolutely must not be shared.
Human control and responsibility
AI output can be inaccurate or misleading. Agree that a human always checks the output before it is used, especially for decisions that affect people. Bear in mind that you, as an organization, remain responsible for what is done using AI, and that the AI Regulation sets requirements for certain applications.
Establish the policy
Establish a clear AI policy: which tools may be used, which data may not, how the output is verified, and who is responsible for what. Document this in a guideline or employee handbook and inform your employees. This way, you leverage the benefits of AI without unnecessary risks.
Frequently Asked Questions
Why do I need an AI policy?
To mitigate risks related to personal data, confidential information, and erroneous decisions, and to enable the responsible use of AI.
Are employees allowed to enter personal data into AI tools?
Be very cautious with that: it could be in violation of the GDPR and your confidentiality obligations. Determine which tools and data are permitted.
Do I remain responsible for AI output?
Yes. Your organization remains responsible; ensure human oversight, especially for decisions that affect people.
An AI policy for your organization?
Our legal experts draft an AI policy and incorporate it into your employee handbook. View our privacyteam or schedule a free consultation.
