MKB Juristen drafts custom legal documents
It is best not to cobble together or copy important contracts, terms and conditions, and other legal documents yourself. We help entrepreneurs on a budget with customized legal solutions, clear costs upfront, and practical explanations.
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Terms of delivery form the legal basis of the relationship between you and your customer. Legally correctly drafted terms protect you when things go wrong: they regulate, among other things, delivery times, payment, warranty, liability, returns, and complaints. Poorly drafted or missing terms, on the other hand, leave you out in the cold.
What are delivery terms?
Terms of delivery are the general agreements and rules you apply when delivering products or services. They define the ground rules for the collaboration with your customer and contain important provisions regarding delivery, payment, warranty, liability, and the handling of issues.
What do they protect you against?
Good delivery terms limit your risks. They make delivery times indicative rather than binding, regulate interest and costs for late payment, limit your liability within legal limits, and retain title to delivered goods until payment (retention of title). They also regulate the return policy and the complaints procedure.
Why 'legally correct' counts
Terms and conditions only help you if they are correct and valid. A clause that violates the law or is unreasonably burdensome will fail—precisely when you are counting on it. And terms and conditions that have not been declared applicable and provided in a timely manner are invalid. A standard template from the internet rarely offers that certainty.
Tailor them to your business
Every business operates differently and has different customers and risks. Tailored terms and conditions—aligned with your industry, your products or services, and your customer base, and with mandatory consumer regulations where necessary—provide the strongest protection. Therefore, have them drafted or reviewed by a specialist.
Frequently Asked Questions
What do terms of delivery regulate?
Including delivery times, payment, warranty, liability, retention of title, returns and complaints.
May I use a standard model?
As a basis perhaps, but a model rarely aligns well with your business and may contain invalid or unreasonable clauses. Customization is stronger.
When do my terms and conditions apply?
Provided you declare them applicable and provide them in a timely manner. Otherwise, they are not applicable or are voidable.
Want to have strong terms and conditions of delivery drawn up?
Our legal experts draft your custom terms of delivery and general terms and conditions . View our contract law team or schedule a free consultation .
