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Have business contracts drafted or reviewed by an experienced lawyer.

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Have a contract draftedA customized legal document. ContractCheck™Have an existing contract checked. Contract overviewFind the right document immediately. General Terms and ConditionsFor sales, services, and liability. Contract forServices Agreements with clients or contractors. Starter PackageBasic legal documents for startups.
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Legal assistance with outstanding invoices, disputed claims, and collection proceedings.

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Meet MKB Juristen, our founders, and the way we organize legal assistance for entrepreneurs.

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IT, SaaS and AI compliance

Tailored legal solutions for a fixed price

  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner

Our IT services and contracts

Do you build, sell, or use software, SaaS, API connections, or AI tools? If so, agreements regarding usage, liability, data, availability, support, intellectual property, and compliance must be clearly defined. We help software companies, IT service providers, and entrepreneurs with practical contracts and tailored policies.

Free consultation Request IT contract
SaaS and platforms For software, dashboards, portals, apps, and subscriptions.
Cloud, API, and data Agreements regarding hosting, connections, processing, and security.
AI usage within your company: Policies for employees, customers, tools, and compliance.
Lawyers and in-house counsel. Tailored legal solutions for tech companies and SMEs.
Mr. Jaime Boogaers

Mr. Jaime Boogaers

IT Law | Lawyer, 16 years of experience

“Software contracts often go wrong because the technology is sound, but the legal agreements remain too general. Who is responsible in the event of downtime? What happens in the event of data loss? Who owns the custom code? And is a customer allowed to continue using the software after termination?”

Especially with SaaS, API integrations, and AI usage, a contract must align with both the technology and the revenue model. We translate those risks into clear agreements

IT contracts are not ordinary general terms and conditions.

Specific risks apply to software and AI: uptime, cloud hosting, vendor lock-in, data migration, API limits, sub-processors, security, source code, intellectual property, and liability in the event of failures.

Choose the right IT services

The right documents depend on your product, customers, revenue model, and risks. We draft custom agreements, terms of use, SLAs, licenses, data processing agreements, and AI policies.

Most chosen

SaaS and platform contracts

from 699.- excl. VAT
  • SaaS Agreement or SaaS Terms of Use
  • Agreements regarding subscription, access, and payment
  • Limitation of liability in the event of malfunction or downtime
  • Regulations for data, accounts, and user roles
  • Cancellation, suspension and termination
  • Suitable for B2B platforms, dashboards, portals, and apps
Free consultation
SLA, license and support

Software license and SLA

from 499.- excl. VAT
  • Software license, EULA or user agreement
  • SLA for uptime, support, maintenance, and response times
  • API license and technical usage limits
  • Agreements regarding updates, bug fixes, and security patches
  • Escalation, service credits and incident management
  • Suitable for software vendors and IT service providers
Free consultation
New growth market

AI policy and AI compliance

from 499.- excl. VAT
  • AI policy for staff and management
  • Rules for ChatGPT, Copilot, Gemini, and other AI tools
  • Agreements regarding confidential information and customer data
  • Policy on output control, copyright, and trade secrets
  • Legally regulating AI use within the enterprise
  • Preparation for AI compliance and internal governance
Free consultation

Relevant IT, SaaS, and AI documents

The documents below are particularly relevant for software companies, IT service providers, SaaS providers, platforms, app developers, AI users, and companies working with data or cloud solutions.

SaaS

Drafting a SaaS agreement

For agreements regarding access, subscriptions, liability, data, support, cancellation, and use of your SaaS platform.

View document
Platform

SaaS Terms of Use

For terms and conditions towards users of your software, portal, dashboard, app, or online service.

View document
SALAD

Service Level Agreement

For agreements regarding uptime, response times, maintenance, incidents, priorities, credits, and escalation.

View document
License

Software License Agreement

For software licenses, usage rights, restrictions, intellectual property, audits, and termination.

View document
Software

Software User Agreement

For use of software, accounts, user roles, access rights, data and acceptable use.

View document
GDPR

Software company data processing agreement

For software companies that process personal data for customers, including security, sub-processors, and data breaches.

View document
API

API license

For API connections, rate limits, technical access, data usage, dependencies, and termination of access.

View document
ICT

ICT services purchasing terms and conditions

For companies that purchase software, hosting, development, support, or other ICT services.

View document
Security

Pentest Waiver

For agreements regarding penetration testing, consent, scope, systems, liability, and confidentiality.

View document
Development

Software Development Agreement

For custom software, delivery, acceptance, source code, planning, changes, and intellectual property.

View document
Support

Software support contract

For support, maintenance, bug fixes, response times, updates, availability, and technical support.

View document
Data

Data exchange agreement

For the structural exchange of data between parties, including purposes, security, roles, and responsibilities.

View document
EULA

EULA software license

For end-user terms and conditions for software, desktop applications, or downloadable software products.

View document
App

EULA app software license

For mobile apps, app usage, accounts, prohibited use, license terms, and liability.

View document
AI

AI policy for staff

For internal use of ChatGPT, Copilot, Gemini, or other AI tools by employees.

View document
AI Act

AI compliance for businesses

For companies that use, offer, or integrate AI into processes, software, or services.

View document

Is your document not listed?

Customization is often necessary for IT contracts. Examples include escrow, white-label software, reseller agreements, source code, data migration, vendor lock-in, AI usage, or specific security requirements.

What should be included in a SaaS or software contract?

A good IT contract prevents disputes regarding the technology, but also regarding commercial and legal risks. Therefore, we focus not only on general provisions, but specifically on the functioning of your product.

Access and use

Regulate who gets access, which user roles apply, what constitutes prohibited use, and when access may be suspended.

Uptime and support

Establish agreements regarding availability, maintenance, response times, incidents, escalation, and service credits.

Data and GDPR

Define roles under the GDPR, processing of personal data, security, sub-processors, data breaches, and data migration.

Intellectual property

Record who owns the software, source code, custom modules, configurations, content, output, and documentation.

Liability

Limit risks associated with downtime, data loss, incorrect output, security incidents, indirect damage, and third-party claims.

Termination and exit

Rules regarding cancellation, data export, transfer, retention periods, account deletion, and migration to another provider.

Legally regulating the use of AI within your company

More and more employees are using AI tools for writing, analysis, coding, customer communication, HR, marketing, or internal processes. Without clear rules, risks arise regarding confidentiality, personal data, copyright, output control, and liability.

AI policy for staff

Define which AI tools employees are allowed to use, what information may not be entered, and who checks the output.

AI compliance scan

Map out where AI is used, what risks exist, and what internal measures or contractual agreements are required.

AI in customer contracts

Rule on whether AI is used in service delivery, who is responsible for the output, and how confidential customer data is protected.

AI is no longer a standalone IT tool, but a business risk.

A good AI policy prevents employees from entering customer data, trade secrets, source code, or personal data into tools without clear agreements regarding use, control, and responsibility.

Why not use a standard model?

A standard model for a SaaS agreement or SLA often does not align with the technology, the customer relationship, or the revenue model. Especially with software, the risk lies in the details.

Standard model or copied contract
SME Lawyers custom IT contract
General terms and conditions without understanding your software
Aligned with SaaS, API, hosting, support, data, and licenses
Unclear what happens in the event of downtime or data loss
Specific agreements regarding uptime, incidents, and liability
No good regulation for intellectual property
Clear agreements on source code, customization, content, and output
No attention to AI usage or internal risks
AI policy and compliance agreements for employees and customers
Risk of dispute upon termination or migration
Exit, data migration, deletion, and transfer arranged in advance

An IT contract must align with how your software actually works.

A SaaS platform with API connections, cloud hosting, sub-processors, AI functionalities, and business customers requires different arrangements than a standard service agreement.

Key considerations for IT companies

These topics frequently recur among software companies, SaaS providers, and IT service providers.

Cloud hosting and sub-vendors

Who is responsible for AWS, Azure, Google Cloud, data centers, sub-processors, and external tooling?

API connections

Rule rate limits, access, documentation, changes, security, data usage, and termination of API access.

Data migration and vendor lock-in

Specify how customers can export their data, when data is deleted, and who pays migration costs.

Escrow and source code

For critical software, agreements can be made regarding what happens to source code, documentation, and continuity.

Security and pentests

Make agreements regarding security requirements, penetration testing, vulnerabilities, reporting, and responsibilities in the event of incidents.

AI output and control

Determine who is responsible for AI output, human control, customer communication, and the use of confidential information.

How does it work?

We keep the process practical. First, we understand your product and risks, then we create the right document.

1

Free intake

We discuss your software, customers, contract structure, data, hosting, support, AI usage, and key risks.

2

Documents determine

We determine whether you need a SaaS agreement, terms of use, SLA, license, data processing agreement, AI policy, or a combination.

3

Custom concept

We develop a concept with attention to technology, revenue model, liability, data, support, intellectual property, and compliance.

4

Adjust and finalize

You can ask questions and submit changes. Afterwards, you will receive the final document with practical explanations.

Reviews of our IT contracts

4,9

Average rating based on 90 reviews of legal documents, software contracts, SaaS agreements, and custom solutions for entrepreneurs.

Lisa
★★★★★

Clear agreements and a neat delivery. The round of adjustments also went smoothly. We now have much more clarity for our customers.

Sanne
★★★★★

The intake was personal and concrete. Cloud hosting, API connections, and support were taken into account. The approach was concrete and expert.

Bass
★★★★★

The legal expert provided practical advice to our software service. We received a clear document without unnecessary complexity. We are pleased that we had this properly documented.

Omar
★★★★★

Professional approach without unnecessarily complicated language. We received a clear document without unnecessary complexity. We would definitely recommend MKB Juristen.

Bass
★★★★★

The legal expert provided practical advice to our software service. We received a clear document without unnecessary complexity. We are pleased that we had this properly documented.

Mark
★★★★★

The consultation provided immediate clarity. We received a clear document without unnecessary complexity. A pleasant experience and a good document.

Pieter
★★★★★

Very clear and professional guidance. Cloud hosting, API connections, and support were taken into account. This saved us a lot of time and uncertainty.

Mehmet
★★★★★

Clear agreements and a neat delivery. The round of adjustments also went smoothly. We now have much more clarity for our customers.

Salma
★★★★★

The legal expert provided practical advice to our software service. We received a clear document without unnecessary complexity. We are pleased that we had this properly documented.

Apply for an IT contract or AI policy

Do you want to legally arrange your SaaS agreement, SLA, software license, data processing agreement, or AI policy? Request a free consultation or quote. We assess which documents are required and which risks need to be covered contractually.

  • Free and no-obligation advice regarding your situation
  • Tailored contracts and policies for software, SaaS, IT, and AI
  • Attention to liability, data, uptime, support, and IP
  • Suitable for software companies, platforms, IT service providers, and SMEs
  • Available in Dutch and English

Questions about IT contracts or AI compliance? Call 085 25000 44

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Frequently Asked Questions

What is the difference between a SaaS agreement and SaaS terms of use?

A SaaS agreement is often used with business customers involving specific arrangements. SaaS terms of use are particularly suitable for standard use of a platform by multiple users or customers.

When do I need an SLA?

An SLA is advisable if customers depend on availability, support, or maintenance. Consider uptime, response times, incidents, priorities, and service credits.

Does a software company need a data processing agreement?

If you process personal data on behalf of clients, a data processing agreement is usually required. This agreement contains stipulations regarding security, sub-processors, data breaches, and instructions from the client.

What should be included in an AI policy for staff?

Including which AI tools may be used, what information may not be entered, how output is verified, who is responsible, and how customer data, personal data, and trade secrets are handled.

Can you also review existing IT contracts?

Yes. We can review and modify existing SaaS agreements, SLAs, software licenses, data processing agreements, and AI policies.

Is this suitable for startups and scale-ups?

Yes. Especially with growth, investments, enterprise clients, and international clients, it is important that contracts are structured professionally and scalably.

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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