Custom legal document

Drafting foruseterms of internet services

Have it drafted, amended, or reviewed by our legal experts and/or lawyers starting from 99
SME Lawyers

A template from the internet usually does more harm than good.
Have a lawyer review it and protect yourself against blunders, fines, and bitter consequences.

  • Truly Tailor-Made Legal Solutions
  • Fixed rates
  • Pay later after draft
  • Free adjustment round
  • Delivered within 5 working days
  • Express delivery possible
  • Available in Dutch and English

How does it work?
Our services include a free consultation, a draft document, a revision round, and a final document. We invoice after sending the draft document.

Experience with legal services for entrepreneurs since 2001
Lawyers and legal professionals.Direct contact with a specialist who thinks practically.
Fixed rates.Where possible, clarity regarding costs in advance.
Within 4 hoursWe respond quickly to your request.
  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner

We worked for, among others:

An incorrect document often provides a false sense of security.
You think everything is taken care of, but only discover whether the document actually works during a conflict or claim.

1

Free intake

We discuss your company, the purpose of the document, and the key risks.

2

Draft or check

We draft a custom document or review your existing document legally.

3

Final version

You will receive a final version with instructions on correct usage.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law
Attorney, 16 years of experience

A legal document must not only be legally correct. Above all, it must align with how the entrepreneur will actually use the document

  • Lawyers and in-house counsel
  • Active since 2001
  • Affordable custom legal services
  • Always focused on practical use

Choose Tailored Legal Solutions

Choose whether you want to have the document drafted, checked, or modified. Prices and options vary per document.

From 99
Customization
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

from 199.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year
  • Customization
  • About us
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

  • Our legal expert spends 0.5 to 1.5 hours on the check
  • Telephone intake with a lawyer
  • Checks on content, risks, and practical usability
  • Attention to liability, payment, and termination
  • Concrete points for improvement and legal advice
  • Delivered within 3 working days, express delivery possible
from 199.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

  • Our legal expert spends 1.5 to 2.5 hours checking and making adjustments
  • Telephone intake with a lawyer
  • Verification of the existing document
  • Adaptation to your business and working methods
  • Suitable for new services, customers, or risks
  • Delivered within 5 working days, express delivery possible

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year

Reviews (21)

Nour

The personal touch during the initial meeting was a major plus. Every adjustment we wanted was incorporated seamlessly and legally correctly. Everything was delivered neatly and on time.

Nienke

It was a relief to speak with lawyers who speak our language. Their input regarding the termination clauses saved us from future problems. The service was professional and personal.

Liam

The proactive approach began even before the quotation was signed. The advice regarding the employment contracts was fully in accordance with the latest legislation. The final result aligns 100% with our high standards.

Youssef

The speed with which our first email was responded to was impressive. The explanation regarding limitation of liability was a real eye-opener for our Management Team. Our business partners were impressed by the professionalism of the contracts.

Noah

We immediately got the right expert on the line for our specific problem. Reviewing and editing our terms and conditions has significantly improved the quality. A reliable partner that strives for perfection in their documents.

Mats

I had not expected legal assistance could be so accessible. The lawyer was not afraid to be critical of our own initial plans, which saved us from mistakes. Our clients are responding positively to the clear terms and conditions.

Imran

The expertise was immediately evident from the first contact. The interim evaluation ensured that we remained perfectly aligned. A reliable partner striving for perfection in their documents.

Edwin

It was immediately clear which steps we needed to go through. The review of our English-language contract was incredibly detailed and accurate. It is clear that they have a passion for entrepreneurship.

Stefan

The communication was friendly and professional. The lawyer always maintained an overview, even when the wish list changed in the meantime. The service was professional and personal.

Nora

It was a relief to be helped so quickly. We received excellent advice regarding the division of intellectual property rights. The service was professional and personal.

Karima

Excellent communication and a carefully drafted document. The attention to detail when reviewing the fine print was phenomenal. The quality fully met our expectations.

Mees

Our complex question was immediately reduced to the essence. The structured way of working ensured that no details were overlooked. Fantastic value for money for this level of expertise.

Maaike

The professionalism shines through from the very first moment. Clauses were added that protect us against risks we did not foresee ourselves. A reliable partner that strives for perfection in their documents.

Amber

The process went smoothly and was well-organized. The price-quality ratio was good. Everything was delivered neatly and on time.

Tobias

The promise of a quick start-up was absolutely fulfilled. The lawyer managed to strike exactly the right balance between legal density and readability. A party that delivers on what it promises on the website.

Brahim

It was nice that potential pitfalls were proactively considered. The document was legally well-substantiated. Our business partners were impressed by the professionalism of the contracts.

Hassan

Our assignment was accepted with great enthusiasm and professionalism. The expertise in the field of privacy and GDPR was clearly evident and up-to-date. Our business partners were impressed by the professionalism of the contracts.

Bilal

Our company's specific needs were listened to carefully beforehand. The document was clearly tailored to our working methods. Fantastic value for money for this level of expertise.

Martijn

The initial meeting immediately instilled confidence in us. The explanation regarding limitation of liability was a real eye-opener for our Management Team. The final result aligns 100% with our high standards.

Niels

The lawyer took the time to explain everything thoroughly. The content was a good fit for our company. A party that delivers on what they promise on their website.

Jasper

The commitment to our case was palpable from the very first minute. They considered not only preventing disputes but also their practical solutions. The service was professional and personal.

Meet our office

Our ContractCheck, simply explained what can all go wrong.

Why MKB Juristen?

Since 2001, we have been active as a no-nonsense legal firm for entrepreneurs. We quickly get to the heart of the matter: with a thorough assessment, clear answers, and a document that works practically.

  • Nationwide coverage
  • First consultation free and without obligation
  • Fixed rates where possible
  • Affordable legal advice from lawyers and legal experts
  • Always a response within 4 hours

First, see how we work

A legal document requires trust. You see immediately who we are, how we help entrepreneurs, and why we do not work with standard templates.

  • You can view our working method before submitting an application
  • You will get a feel for the office and the people faster
  • The video supports the choice for customized legal solutions
  • After that, you can immediately request a quote or intake

What you can expect from us

We translate your situation into a legal document that you can actually use. You won't receive a loose template, but a document tailored to your business, agreements, and risks.

  • A clear roadmap: intake, concept, revision round, and final version
  • Practical explanation on how to use the document
  • Legal attention to liability, payment, and termination
  • Where possible, provide clarity in advance regarding price and delivery time
Are you unsure whether you should have the document drafted, checked, or amended?
During the initial consultation, we will determine the sensible course of action together. Afterward, you will know exactly where you stand.

Why customization?

A legal document only works well if it aligns with your business, agreements, risks, and industry. That is why we do not work with a standard generator, but with legal experts who assess your situation.

  • Prepared for your company
  • Telephone consultation included
  • No standard template
  • Review by legal specialists

What do you get?

You will receive a legal document that is practical and aligns with the agreements you wish to make.

  • Draft document or legal review
  • One adjustment round
  • Clear explanation where necessary
  • Fixed price where possible

The founders of MKB Juristen

Our organization consists of several small teams working within various legal fields. Each legal field has its own senior in-house counsel and/or lawyers.

Denian Wielhouwer

Corporate lawyer in corporate law & business expert

Denian Wielhouwer

Annelore Hendriks

Corporate lawyer, corporate law, administrative law

Annelore Hendriks

Ilja van Driel

Corporate law attorney, employment law

Ilja van Driel

Jaime Boogaers

Corporate law, ICT & privacy law, energy law attorney

Jaime Boogaers
Custom choices

Which choices determine the content?

The content of your terms of use depends on the type of service and your target audience. These questions determine which provisions you need and how strict or flexible you formulate them.

Choice or question Why this matters legally
Do you target consumers or business users? Mandatory protection rules apply to consumers, as a result of which some clauses are not permitted or are permitted to a limited extent.
Does the service work with accounts or user content? Accounts and uploaded content require rules regarding responsibility, moderation, and removal.
Is the service free or paid? For a paid service, you specify payment, duration, cancellation, and any refund separately.
Do you process personal data of users? If so, link the conditions to a privacy statement that complies with the GDPR.
Do you want to be able to change the terms and conditions? A change clause determines how you implement updates and how you inform users about them.
Clauses and provisions

Which elements belong in terms of use for internet services?

A good document describes the service, the rules of use, and the legal relationship between you and the user. Below you will find the elements that belong in virtually every set of terms of use for internet services.

Provision Relevant to Legal point of attention
Description of the service Always Makes concrete what you offer and what the user can expect, so that expectations are aligned.
Access and account rules Upon registration or login Manages the creation, securing, and termination of accounts and the proper use of login credentials.
Permitted and prohibited use Always Specifies what users are and are not allowed to do, such as abuse, scraping, or infringement of the rights of others.
Intellectual property With own content or software Stipulates that texts, software, and brands remain your property and determines what users may do with content.
Liability and warranties Always Limits your liability and states that the service is available as is, without undue warranties.
Privacy and personal data When processing data Refers to your privacy statement and complies with the requirements of the GDPR.
Amendment and termination Always Determines how you may modify or terminate the terms or the service and when you may block access.
Applicable law and disputes Always Selects Dutch law and the competent court, so that a conflict is settled predictably.
Use in practice

How do you use this document correctly?

Terms of Use are only effective if users can reasonably know them before using the service. These steps ensure that you can actually rely on them.

Situation What should you do? Point of attention
Before going live Place the terms and conditions in an easily findable location on your website or in the app Users must be able to consult the terms and conditions before agreeing.
Upon registration Have the user actively agree, for example with a check mark Demonstrable agreement makes the terms enforceable.
With every change Inform users in advance and keep the old version This way, you avoid discussion about which version applied.
In case of abuse Implement the agreed measures, such as blocking or termination Acting consistently according to your own rules keeps the document credible and usable.
Common mistakes

Common mistakes

When it comes to terms of use for internet services, things often go wrong on the same points. Below are the most common errors, the consequences, and how to prevent them.

Wrong Consequence Better approach
Copying a standard text from the internet The terms and conditions do not apply to your service and may be invalid Have the text tailored to your specific service and target audience.
Do not ask for demonstrable consent You cannot invoke the terms and conditions Request active consent and record that moment.
Excluding liability unreasonably far The clause can be annulled with respect to consumers Formulate a limitation that is legally defensible for your target group.
Confusing privacy and terms and conditions Lack of clarity and potential conflict with the GDPR Keep the terms of use and privacy statement as separate, aligned documents.
Do not include an amendment provision You cannot legally amend the terms and conditions Include a clear procedure for changes and notification.
Risk profile

What is your situation and what do you pay attention to?

Which points require extra attention depends on the type of internet service you offer. If you recognize your situation below, you know where the focus should lie.

Risk profile Example Focus in the document
Platform with user content Users post text, images, or comments themselves Establish responsibility, moderation, and a reporting procedure for unlawful content.
SaaS or online software You provide a service via a subscription Align the terms with availability, support, duration, and cancellation.
Webshop or marketplace Transactions take place via your service Ensure that the terms of use align with your general terms and conditions of sale.
Free service with advertisements Revenue comes from advertisements or data Be transparent about data usage and align with your privacy statement.
Additional documents

When is this document not enough?

Terms of Use govern the relationship with your users, but do not cover every situation. In these cases, you need a supplementary document.

Situation Supplementary document Why
Situation Related document Explanation
You have another party process personal data for you Data Processing Agreement The GDPR prescribes a separate agreement for engaging a processor.
You share confidential information with a partner or supplier Confidentiality Agreement A confidentiality agreement protects business-sensitive information that falls outside the terms of use.
You collaborate structurally with another company on the service Cooperation Agreement You must record the cooperation separately for the mutual agreements between the parties.
Explanation of this document

Drafting terms of use for internet services, why?

Not every entrepreneur knows exactly what terms of use for internet services are, when you need them, and which risks they must cover. That is why we explain below what this document entails, what you should look out for, and why customized legal solutions are important.

What are terms of use for internet services?
Terms of Use for Internet Services are the specific variant of terms of use tailored to services delivered entirely or predominantly via the Internet — cloud services, streaming services, online platforms, SaaS applications, communication services, and similar digital services. They govern not only the rules of use but also availability guarantees, data rights, the security of user data in the cloud, the consequences of outages, and user exit rights upon account termination. The European Data Act, the Digital Services Act, and the AI ​​Act impose additional requirements on Internet services that work with user data or offer AI-driven functionalities. Our lawyers draft Terms of Use for Internet Services for you that comply with European data legislation, correctly establish availability agreements, and properly regulate user exit rights.
How do you manage data ownership and data portability for users?
The Data Act — effective in the EU as of September 2025 — grants users of connected products and services extensive rights of access to the data they generate. For internet services, this means that users have the right to access their own data in a machine-readable format and to transfer that data to another service provider — data portability. Your terms of use for internet services must correctly describe users' data ownership rights, clearly define the procedure for data export, and explain the data portability options. Services that offer AI-generated content or use recommendation algorithms must also be transparent about how those algorithms work under the DSA. Our lawyers draft terms of use that comply with the Data Act and the DSA.
How do you manage availability and the consequences of downtime?
Internet services depend on infrastructure that sometimes fails. Your terms of use must availability agreements . For consumer services, the complete exclusion of liability for downtime is contractually limited by consumer protection rules. For business services, there is more leeway, but the limitation of liability must be proportionate to the service provided. If you refer to an SLA for availability guarantees in your terms of use, the two documents must be consistent. Your terms of use must also specify the procedure in the event of downtime: how users are informed, how long downtime may last, and what the remedies are. Our lawyers draft terms of use that effectively limit liability in the event of downtime.
How does it work at MKBjuristen?
After a brief analysis of your internet service, our lawyers draft terms of use for internet services that comply with the Data Act, the DSA, and the GDPR, correctly record availability agreements, and clearly describe user exit rights. We also ensure alignment with your privacy statement, cookie statement, and any SLA.
Are you unsure whether your document is legally correct? We would be happy to assess the sensible course of action: drafting, reviewing, or amending.
Request a quote

Why not use a standard document?

A standard document often seems like a quick solution, but usually does not fully align with your company, agreements, risks, and way of working. Our legal experts draft documents that fit your situation.

Standard document
SME Lawyers
Not tailored to your business
Tailored to your company, industry, and working methods
No control over your specific situation
Consultation with a lawyer and assessment of your risks
Possibly outdated or incomplete
Verification of current and practical provisions
No personal explanation
Explanation regarding the use of the document

A standard document seems cheap, until it doesn't fit your situation properly. That is why we provide custom legal solutions tailored to your business.

Custom solutions per industry and company

Every business operates differently and faces different legal risks. Therefore, we tailor the document to your industry, customers, agreements, and way of working.

Webshops & e-commerce

Focus on online sales, delivery, returns, complaints, payment, digital products, and consumer regulations.

Business services

Attention to the assignment, additional work, liability, payment, termination, and reliance on client information.

Construction, installation & execution

Attention to planning, delivery, warranties, additional work, materials, delays, and liability risks.

Software, SaaS & digital services

Attention to licenses, availability, support, updates, data, intellectual property, and limitation of liability.

Trade, supply & wholesale

Attention to delivery, transport, payment, retention of title, warranties, delivery times, and international agreements.

Consultants, freelancers & advisors

Attention to scope, best efforts obligations, cancellation, payment, liability, and confidential information.


A legal document only has value if it suits your practice. That is why we look not only at the text, but also at how you use the document in your business.

Common mistakes with legal documents

A legal document often seems simple, but small errors can have major consequences later on. In practice, we see that entrepreneurs run the greatest risk when a document does not align well with their business, agreements, or way of working.

  • Using a standard document that does not suit the company
  • Forgot important agreements regarding payment, delivery, liability, or termination
  • Have a document generated without legal review
  • Continuing to use old documents while the company has changed
  • Not knowing how the document should be used correctly in practice

A legal document only prevents problems if it suits your situation. That is why we look not only at the text, but also at your company, agreements, and risks.

Why is a standard document often not enough?

Because a standard document does not take into account your industry, customers, risks, and specific agreements, important provisions may be missing or not align well with your practice.

Can I create a legal document myself using AI?

AI can assist in creating text, but does not independently assess whether the document is legally appropriate, complete, and usable for your business. Legal review therefore remains important.

When do I need to have my document checked?

Have your document checked if your business has changed, you have new customers or services, you have doubts about existing agreements, or the document has not been updated for a long time.

Will I also receive an explanation about the use of the document?

Yes. We explain how to use the document in practice, what to look out for, and which steps are important to prevent disputes afterwards.

Contact us

Annelore Hendriks

Want to know more about our services?
Then contact our specialists.

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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