Custom legal document

drafting a SaaSagreement

Have it drafted, amended, or reviewed by our legal experts and/or lawyers starting from 99
SME Lawyers

A template from the internet usually does more harm than good.
Have a lawyer review it and protect yourself against blunders, fines, and bitter consequences.

  • Truly Tailor-Made Legal Solutions
  • Fixed rates
  • Pay later after draft
  • Free adjustment round
  • Delivered within 5 working days
  • Express delivery possible
  • Available in Dutch and English

How does it work?
Our services include a free consultation, a draft document, a revision round, and a final document. We invoice after sending the draft document.

Experience with legal services for entrepreneurs since 2001
Lawyers and legal professionals.Direct contact with a specialist who thinks practically.
Fixed rates.Where possible, clarity regarding costs in advance.
Within 4 hoursWe respond quickly to your request.
  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner

We worked for, among others:

An incorrect document often provides a false sense of security.
You think everything is taken care of, but only discover whether the document actually works during a conflict or claim.

1

Free intake

We discuss your company, the purpose of the document, and the key risks.

2

Draft or check

We draft a custom document or review your existing document legally.

3

Final version

You will receive a final version with instructions on correct usage.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law
Attorney, 16 years of experience

A legal document must not only be legally correct. Above all, it must align with how the entrepreneur will actually use the document

  • Lawyers and in-house counsel
  • Active since 2001
  • Affordable custom legal services
  • Always focused on practical use

Choose Tailored Legal Solutions

Choose whether you want to have the document drafted, checked, or modified. Prices and options vary per document.

From 99
Customization
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

from 249.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year
  • Customization
  • About us
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

  • Our legal expert spends 0.5 to 1.5 hours on the check
  • Telephone intake with a lawyer
  • Checks on content, risks, and practical usability
  • Attention to liability, payment, and termination
  • Concrete points for improvement and legal advice
  • Delivered within 3 working days, express delivery possible
from 249.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

  • Our legal expert spends 1.5 to 2.5 hours checking and making adjustments
  • Telephone intake with a lawyer
  • Verification of the existing document
  • Adaptation to your business and working methods
  • Suitable for new services, customers, or risks
  • Delivered within 5 working days, express delivery possible

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year

Reviews (21)

Malika

I was spoken to very kindly on the phone. The translation of our core values ​​into the code of conduct was incredibly well done. A reliable partner that strives for perfection in their documents.

Sabine

I was spoken to very kindly on the phone. Our industry was taken into account. Our customers respond positively to the clear general terms and conditions.

Asmae

The initial meeting confirmed that we had made the right choice. They managed to reduce an extremely tough file to manageable proportions. The end result aligns 100% with our high standards.

Quinten

It was immediately apparent that the lawyer had extensive experience in our sector. We didn't have to figure out much ourselves. Fantastic value for money for this level of expertise.

Meryem

The direct translation of our problem into a legal solution was impressive. The adjustments were logical and carefully incorporated. These documents will undoubtedly save us a lot of headaches in the future.

Manon

They really thought along with our situation. It was nice that they didn't charge by the hour for a simple extra question. Our customers respond positively to the clear general terms and conditions.

Laurens

I am extremely pleased with the quick and adequate initial response. The process was organized in such a way that we achieved maximum output with minimal effort. The document was accepted flawlessly by our investors.

Yassine

The accessibility of the office is excellent. We greatly appreciated the pragmatic approach taken in resolving the bottlenecks. The service was professional and personal.

Sem

The accessibility of the office is excellent. We received a clear document without unnecessary complexity. A reliable partner that strives for perfection in their documents.

Wim

They acted quickly when we indicated that there was a sense of urgency. The document was clearly aligned with our working method. The document was accepted flawlessly by our investors.

Finn

The personal touch during the initial meeting was a major plus. The revisions were spot-on every time and required virtually no correction on our part. A company that delivers on what it promises on its website.

Ilyas

I received a call back within half an hour of my online request. There was room for our specific wishes. Fantastic value for money for this level of expertise.

Rania

The openness regarding the expected result was very welcome. The weekly update emails provided a nice sense of control over the process. A party that delivers on what it promises on the website.

Achraf

It was immediately a constructive and goal-oriented conversation. Additional questions were answered quickly. Our customers respond positively to the clear general terms and conditions.

Rens

Scheduling the appointment went very smoothly and quickly. Additional questions were answered promptly. Our business partners were impressed by the professionalism of the contracts.

Maha

The intake was personal and concrete. The fixed price upfront instilled confidence. The final result aligns 100% with our high standards.

Taha

The focus was immediately on the matters that were truly important to us. The transparency throughout the writing process provided a great deal of peace of mind and clarity. The final result aligns 100% with our high standards.

Imran

The expertise was immediately evident from the first contact. The interim evaluation ensured that we remained perfectly aligned. A reliable partner striving for perfection in their documents.

Said

The start of the process immediately made a professional impression. We received a clear document without unnecessary complexity. A party that delivers on what it promises on its website.

Soraya

Quick response and clear explanation. The clarity of the penalty clauses leaves no room for interpretation. Our customers respond positively to the clear general terms and conditions.

Priscilla

Good service and a clear working method. A perfect balance was struck between protecting our company and not scaring off customers. These documents will undoubtedly save us a lot of headaches in the future.

Meet our office

Our ContractCheck, simply explained what can all go wrong.

Why MKB Juristen?

Since 2001, we have been active as a no-nonsense legal firm for entrepreneurs. We quickly get to the heart of the matter: with a thorough assessment, clear answers, and a document that works practically.

  • Nationwide coverage
  • First consultation free and without obligation
  • Fixed rates where possible
  • Affordable legal advice from lawyers and legal experts
  • Always a response within 4 hours

First, see how we work

A legal document requires trust. You see immediately who we are, how we help entrepreneurs, and why we do not work with standard templates.

  • You can view our working method before submitting an application
  • You will get a feel for the office and the people faster
  • The video supports the choice for customized legal solutions
  • After that, you can immediately request a quote or intake

What you can expect from us

We translate your situation into a legal document that you can actually use. You won't receive a loose template, but a document tailored to your business, agreements, and risks.

  • A clear roadmap: intake, concept, revision round, and final version
  • Practical explanation on how to use the document
  • Legal attention to liability, payment, and termination
  • Where possible, provide clarity in advance regarding price and delivery time
Are you unsure whether you should have the document drafted, checked, or amended?
During the initial consultation, we will determine the sensible course of action together. Afterward, you will know exactly where you stand.

Why customization?

A legal document only works well if it aligns with your business, agreements, risks, and industry. That is why we do not work with a standard generator, but with legal experts who assess your situation.

  • Prepared for your company
  • Telephone consultation included
  • No standard template
  • Review by legal specialists

What do you get?

You will receive a legal document that is practical and aligns with the agreements you wish to make.

  • Draft document or legal review
  • One adjustment round
  • Clear explanation where necessary
  • Fixed price where possible

The founders of MKB Juristen

Our organization consists of several small teams working within various legal fields. Each legal field has its own senior in-house counsel and/or lawyers.

Denian Wielhouwer

Corporate lawyer in corporate law & business expert

Denian Wielhouwer

Annelore Hendriks

Corporate lawyer, corporate law, administrative law

Annelore Hendriks

Ilja van Driel

Corporate law attorney, employment law

Ilja van Driel

Jaime Boogaers

Corporate law, ICT & privacy law, energy law attorney

Jaime Boogaers
Custom choices

Which choices determine the content?

The content of your SaaS agreement depends on the type of service and your role. The choices below determine which clauses should be given greater emphasis.

Choice or question Why this matters legally
Are you a supplier or a customer? As a supplier, you want to limit liability and define the license; as a customer, however, you want guarantees regarding availability and data return.
Are personal data being processed? If so, a data processing agreement (Article 28 GDPR) is mandatory in addition to the SaaS agreement.
What service level is required? A business-critical application requires a tight SLA with high uptime and short response times; for less critical services, this can be less stringent.
How is the price structured? Per user, per module, or a fixed subscription; this determines the billing and indexation arrangements.
Is integration or customization part of it? For integrations or custom work, you must make agreements regarding the delivery, acceptance, and maintenance of those components.
Clauses and provisions

Which components belong in a SaaS agreement?

A good SaaS agreement regulates both the commercial arrangements and the legal framework for cloud service provision. The components below together form a comprehensive contract.

Provision Relevant to Legal point of attention
Description of the service Always Specify which software functionality, modules, and user numbers are covered by the agreement, so that the scope is not open to discussion.
Availability and SLA For ongoing service Agree on an uptime percentage, maintenance windows, and response times, optionally with service credits for falling short.
Price and payment Always Determine the subscription price, billing cycle, indexation, and consequences of late payment.
Term and termination Always Rules regarding effective date, minimum term, tacit renewal, and notice period.
Data processing and privacy When processing personal data Refer to a data processing agreement in accordance with Article 28 of the GDPR and stipulate where data is stored.
Liability Always Limit the amount of liability and exclude indirect damages as much as possible, within the limits of the Civil Code.
Intellectual property Always Make it clear that the software remains with the supplier and the customer only receives a right of use (license).
Exit and data portability Upon termination Agree on how the customer will receive their data back after completion and within what timeframe the data will be deleted.
Use in practice

How do you use this document correctly?

A SaaS agreement only works if both parties sign it and the agreements are adhered to in practice. Follow the steps below.

Situation What should you do? Point of attention
Before the start of the service Agree on the scope, price, and SLA, and have both parties sign This way, you avoid discussions about what has and has not been agreed upon.
When processing personal data Conclude a data processing agreement simultaneously The GDPR mandates this when engaging a processor.
During the term Keep a written record of changes in service or price Oral promises are difficult to prove in a dispute.
Upon termination Follow the exit agreements for data return and deletion This way, the customer retains access to their data and you remain GDPR-compliant.
Common mistakes

Common mistakes

With SaaS agreements, things often go wrong on the same points. You can easily avoid the mistakes below.

Wrong Consequence Better approach
No or vague SLA Lack of clarity regarding permitted downtime and no recourse in the event of failure Concretely define uptime, maintenance windows, and service credits.
Do not limit liability Risk of unlimited damage claims in the event of a malfunction or data breach Include a limitation of liability regarding the amount and type of damage.
No data processing agreement Violation of the GDPR in the processing of personal data Conclude a data processing agreement in accordance with Article 28 of the GDPR.
No exit package The customer loses access to their data after cancellation Agree on data portability and a deletion period.
License unclearly described Discussion about who owns the software and what is allowed Explicitly describe that it concerns a right of use and what the user is permitted to do.
Risk profile

What is your situation and what do you pay attention to?

The points of attention vary depending on the situation. If you recognize yourself in one of the cases below, pay extra attention to the point mentioned.

Risk profile Example Focus in the document
Start-up SaaS provider You are launching a new cloud service and signing your first contracts Limit your liability and make the scope of the service watertight.
Customer of business-critical software Your business operations rely on the service Demand a robust SLA, an exit arrangement, and guarantees on data return.
Processing of large amounts of personal data You store customer or employee data in the cloud Ensure a data processing agreement and clear agreements regarding the storage location.
International services Your customers or servers are located outside the Netherlands Pay attention to applicable law, choice of forum, and transfer of data outside the EU.
Additional documents

When is this document not enough?

A SaaS agreement covers the cloud service itself, but not every situation. In the cases below, an additional or different document is required.

Situation Supplementary document Why
Situation Related document Explanation
You process personal data for the recipient Data Processing Agreement In addition to the SaaS agreement, this is mandatory under Article 28 of the GDPR.
You share confidential information before or during the collaboration Confidentiality Agreement Protects business-sensitive information separate from the service itself.
You are going to collaborate structurally with another party Cooperation Agreement Manages the broader collaboration that extends beyond the delivery of the cloud service.
Explanation of this document

Drafting a SaaS agreement, why?

Not every entrepreneur knows exactly what SaaS agreements are, when they are needed, and which risks they must cover. Therefore, we explain below what this document entails, what to look out for, and why customized legal solutions are important.

What is a SaaS agreement?
A SaaS Agreement — Software as a Service Agreement — is the individual contractual agreement between a SaaS provider and a business customer that sets out the specific arrangements for access to and use of the cloud-based software. Whereas SaaS Terms of Use govern the generic conditions for all users, the SaaS Agreement governs the customized arrangements for a specific customer: the subscription type, the number of licenses, the price, the SLA parameters, the implementation services, the data migration support, and the exit procedure. The SaaS Agreement is the document that the professional SaaS supplier concludes with its business customers above a certain size. Our lawyers draft a SaaS Agreement for you that correctly defines the license scope, establishes availability guarantees as enforceable KPIs, correctly allocates processor responsibilities, and comprehensively formulates the exit and data transition arrangements.
How do you arrange availability guarantees in the SaaS agreement?
The availability guarantee — uptime SLA — is the most critical contractual agreement for SaaS customers. The SaaS provider guarantees a certain percentage of the time that the application is available, measured on a monthly or quarterly basis. The difference between 99.9% and 99.99% uptime is the difference between a maximum of 8.76 hours and 52.6 minutes of downtime per year — a significant difference for critical business applications. Your SaaS agreement must specify the uptime calculation: which downtime counts, and which falls under scheduled maintenance? Which service credits are due upon falling short of the uptime guarantee, and are these the exclusive remedy? Our lawyers formulate uptime guarantees that are realistic for the provider but offer sufficient protection for the customer.
How do you arrange the exit and data transition upon termination of the SaaS agreement?
Upon termination of a SaaS subscription, the customer must be able to export their data and transfer it to another solution. A SaaS provider who "holds" their customer data hostage by refusing export or making it unreasonably expensive acts in violation of the GDPR (the right to data portability) and the Data Act. Your SaaS agreement must clearly set out the exit procedure: for what period after termination can the customer export their data, in what format, and what support does the provider offer during the migration? After the export period, the SaaS provider may delete the data, with confirmation of deletion to the customer. Our lawyers draft an exit and data transition clause that complies with the GDPR and the Data Act.
How does it work at MKBjuristen?
Following a brief intake, our lawyers draft a SaaS agreement that correctly defines the license scope, establishes availability guarantees as enforceable KPIs, correctly allocates processor responsibilities, and comprehensively formulates the exit and data transition arrangements.
Are you unsure whether your document is legally correct? We would be happy to assess the sensible course of action: drafting, reviewing, or amending.
Request a quote

Why not use a standard document?

A standard document often seems like a quick solution, but usually does not fully align with your company, agreements, risks, and way of working. Our legal experts draft documents that fit your situation.

Standard document
SME Lawyers
Not tailored to your business
Tailored to your company, industry, and working methods
No control over your specific situation
Consultation with a lawyer and assessment of your risks
Possibly outdated or incomplete
Verification of current and practical provisions
No personal explanation
Explanation regarding the use of the document

A standard document seems cheap, until it doesn't fit your situation properly. That is why we provide custom legal solutions tailored to your business.

Custom solutions per industry and company

Every business operates differently and faces different legal risks. Therefore, we tailor the document to your industry, customers, agreements, and way of working.

Webshops & e-commerce

Focus on online sales, delivery, returns, complaints, payment, digital products, and consumer regulations.

Business services

Attention to the assignment, additional work, liability, payment, termination, and reliance on client information.

Construction, installation & execution

Attention to planning, delivery, warranties, additional work, materials, delays, and liability risks.

Software, SaaS & digital services

Attention to licenses, availability, support, updates, data, intellectual property, and limitation of liability.

Trade, supply & wholesale

Attention to delivery, transport, payment, retention of title, warranties, delivery times, and international agreements.

Consultants, freelancers & advisors

Attention to scope, best efforts obligations, cancellation, payment, liability, and confidential information.


A legal document only has value if it suits your practice. That is why we look not only at the text, but also at how you use the document in your business.

Common mistakes with legal documents

A legal document often seems simple, but small errors can have major consequences later on. In practice, we see that entrepreneurs run the greatest risk when a document does not align well with their business, agreements, or way of working.

  • Using a standard document that does not suit the company
  • Forgot important agreements regarding payment, delivery, liability, or termination
  • Have a document generated without legal review
  • Continuing to use old documents while the company has changed
  • Not knowing how the document should be used correctly in practice

A legal document only prevents problems if it suits your situation. That is why we look not only at the text, but also at your company, agreements, and risks.

Why is a standard document often not enough?

Because a standard document does not take into account your industry, customers, risks, and specific agreements, important provisions may be missing or not align well with your practice.

Can I create a legal document myself using AI?

AI can assist in creating text, but does not independently assess whether the document is legally appropriate, complete, and usable for your business. Legal review therefore remains important.

When do I need to have my document checked?

Have your document checked if your business has changed, you have new customers or services, you have doubts about existing agreements, or the document has not been updated for a long time.

Will I also receive an explanation about the use of the document?

Yes. We explain how to use the document in practice, what to look out for, and which steps are important to prevent disputes afterwards.

Contact us

Annelore Hendriks

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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