Custom legal document

drafting a SaaSagreement

Have it drafted, amended, or reviewed by our legal experts and/or lawyers starting from 99
SME Lawyers

A template from the internet usually does more harm than good.
Have a lawyer review it and protect yourself against blunders, fines, and bitter consequences.

  • Truly Tailor-Made Legal Solutions
  • Fixed rates
  • Pay later after draft
  • Free adjustment round
  • Delivered within 5 working days
  • Express delivery possible
  • Available in Dutch and English

How does it work?
Our services include a free consultation, a draft document, a revision round, and a final document. We invoice after sending the draft document.

Experience with legal services for entrepreneurs since 2001
Lawyers and legal professionals.Direct contact with a specialist who thinks practically.
Fixed rates.Where possible, clarity regarding costs in advance.
Within 4 hoursWe respond quickly to your request.
  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner

We worked for, among others:

An incorrect document often provides a false sense of security.
You think everything is taken care of, but only discover whether the document actually works during a conflict or claim.

1

Free intake

We discuss your company, the purpose of the document, and the key risks.

2

Draft or check

We draft a custom document or review your existing document legally.

3

Final version

You will receive a final version with instructions on correct usage.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law
Attorney, 16 years of experience

A legal document must not only be legally correct. Above all, it must align with how the entrepreneur will actually use the document

  • Lawyers and in-house counsel
  • Active since 2001
  • Affordable custom legal services
  • Always focused on practical use

Choose Tailored Legal Solutions

Choose whether you want to have the document drafted, checked, or modified. Prices and options vary per document.

From 99
Customization
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

from 249.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year
  • Customization
  • About us
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

  • Our legal expert spends 0.5 to 1.5 hours on the check
  • Telephone intake with a lawyer
  • Checks on content, risks, and practical usability
  • Attention to liability, payment, and termination
  • Concrete points for improvement and legal advice
  • Delivered within 3 working days, express delivery possible
from 249.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

  • Our legal expert spends 1.5 to 2.5 hours checking and making adjustments
  • Telephone intake with a lawyer
  • Verification of the existing document
  • Adaptation to your business and working methods
  • Suitable for new services, customers, or risks
  • Delivered within 5 working days, express delivery possible

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year

Reviews (21)

Koen

Quick response and clear explanation. It was nice that they didn't charge by the hour for a simple extra question. Our business partners were impressed by the professionalism of the contracts.

Priscilla

Good service and a clear working method. A perfect balance was struck between protecting our company and not scaring off customers. These documents will undoubtedly save us a lot of headaches in the future.

Lisanne

The initial meeting immediately instilled confidence in us. The contract was formulated in such a way that both parties felt good about it. The quality fully met our expectations.

Vincent

A breath of fresh air to speak with lawyers who speak our language. They pointed out tax risks in the contract that we hadn't considered at all. A reliable partner who strives for perfection in their documents.

Isabel

The quick availability of the lawyer was crucial for us. The lawyer really took the time to understand our specific SaaS solution before starting to write. Our customers are responding positively to the clear terms and conditions.

Nina

The promises on the website were fulfilled immediately during the first contact. The process was clear from start to finish. It is clear that they have a passion for entrepreneurship.

Adil

It was immediately clear which steps we needed to follow. It was very pleasant that we could review the drafts digitally and quickly. Our customers are responding positively to the clear general terms and conditions.

Nora

It was a relief to be helped so quickly. We received excellent advice regarding the division of intellectual property rights. The service was professional and personal.

Sanne

It immediately felt like a partnership rather than a simple service. The risks we were willing to take were assessed strictly but fairly. Our business partners were impressed by the professionalism of the contracts.

Sophie

The start of the collaboration was exceptionally smooth. The language in the contract was modern and clear, without archaic terms. Fantastic value for money for this level of expertise.

Hans

We were immediately assigned a dedicated contact person, which worked very well. The corrections were always implemented lightning-fast in the new version. A company that delivers on what it promises on the website.

Mats

I had not expected legal assistance could be so accessible. The lawyer was not afraid to be critical of our own initial plans, which saved us from mistakes. Our clients are responding positively to the clear terms and conditions.

Mounir

We quickly received a clear and competitive quotation. We were excellently guided through the maze of current laws and regulations. The document was flawlessly accepted by our investors.

Brahim

It was nice that potential pitfalls were proactively considered. The document was legally well-substantiated. Our business partners were impressed by the professionalism of the contracts.

Sabine

I was spoken to very kindly on the phone. Our industry was taken into account. Our customers respond positively to the clear general terms and conditions.

Renate

We needed tailored legal solutions quickly and received excellent assistance. The discussion regarding specific non-compete clauses was handled very professionally. Our business partners were impressed by the professionalism of the contracts.

Jasper

The commitment to our case was palpable from the very first minute. They considered not only preventing disputes but also their practical solutions. The service was professional and personal.

Khalid

The initial sketch of the approach aligned seamlessly with what we had in mind. Despite the tight deadline, there was no compromise on care and quality. The final result fully meets our high standards.

Thijs

The review of the document was thorough. The flexibility to add an extra provision at the last minute was highly appreciated. The document was accepted flawlessly by our investors.

Ilse

The clear start gave us a lot of confidence for the rest of the process. We were also able to ask questions after receiving the document. The document was accepted flawlessly by our investors.

Iris

They immediately focused on solutions rather than problems. The translation of our wishes into watertight legal provisions was impressive. The service was professional and personal.

Meet our office

Our ContractCheck, simply explained what can all go wrong.

Why MKB Juristen?

Since 2001, we have been active as a no-nonsense legal firm for entrepreneurs. We quickly get to the heart of the matter: with a thorough assessment, clear answers, and a document that works practically.

  • Nationwide coverage
  • First consultation free and without obligation
  • Fixed rates where possible
  • Affordable legal advice from lawyers and legal experts
  • Always a response within 4 hours

First, see how we work

A legal document requires trust. You see immediately who we are, how we help entrepreneurs, and why we do not work with standard templates.

  • You can view our working method before submitting an application
  • You will get a feel for the office and the people faster
  • The video supports the choice for customized legal solutions
  • After that, you can immediately request a quote or intake

What you can expect from us

We translate your situation into a legal document that you can actually use. You won't receive a loose template, but a document tailored to your business, agreements, and risks.

  • A clear roadmap: intake, concept, revision round, and final version
  • Practical explanation on how to use the document
  • Legal attention to liability, payment, and termination
  • Where possible, provide clarity in advance regarding price and delivery time
Are you unsure whether you should have the document drafted, checked, or amended?
During the initial consultation, we will determine the sensible course of action together. Afterward, you will know exactly where you stand.

Why customization?

A legal document only works well if it aligns with your business, agreements, risks, and industry. That is why we do not work with a standard generator, but with legal experts who assess your situation.

  • Prepared for your company
  • Telephone consultation included
  • No standard template
  • Review by legal specialists

What do you get?

You will receive a legal document that is practical and aligns with the agreements you wish to make.

  • Draft document or legal review
  • One adjustment round
  • Clear explanation where necessary
  • Fixed price where possible

The founders of MKB Juristen

Our organization consists of several small teams working within various legal fields. Each legal field has its own senior in-house counsel and/or lawyers.

Denian Wielhouwer

Corporate lawyer in corporate law & business expert

Denian Wielhouwer

Annelore Hendriks

Corporate lawyer, corporate law, administrative law

Annelore Hendriks

Ilja van Driel

Corporate law attorney, employment law

Ilja van Driel

Jaime Boogaers

Corporate law, ICT & privacy law, energy law attorney

Jaime Boogaers
Custom choices

Which choices determine the content?

The content of your SaaS agreement depends on the type of service and your role. The choices below determine which clauses should be given greater emphasis.

Choice or question Why this matters legally
Are you a supplier or a customer? As a supplier, you want to limit liability and define the license; as a customer, however, you want guarantees regarding availability and data return.
Are personal data being processed? If so, a data processing agreement (Article 28 GDPR) is mandatory in addition to the SaaS agreement.
What service level is required? A business-critical application requires a tight SLA with high uptime and short response times; for less critical services, this can be less stringent.
How is the price structured? Per user, per module, or a fixed subscription; this determines the billing and indexation arrangements.
Is integration or customization part of it? For integrations or custom work, you must make agreements regarding the delivery, acceptance, and maintenance of those components.
Clauses and provisions

Which components belong in a SaaS agreement?

A good SaaS agreement regulates both the commercial arrangements and the legal framework for cloud service provision. The components below together form a comprehensive contract.

Provision Relevant to Legal point of attention
Description of the service Always Specify which software functionality, modules, and user numbers are covered by the agreement, so that the scope is not open to discussion.
Availability and SLA For ongoing service Agree on an uptime percentage, maintenance windows, and response times, optionally with service credits for falling short.
Price and payment Always Determine the subscription price, billing cycle, indexation, and consequences of late payment.
Term and termination Always Rules regarding effective date, minimum term, tacit renewal, and notice period.
Data processing and privacy When processing personal data Refer to a data processing agreement in accordance with Article 28 of the GDPR and stipulate where data is stored.
Liability Always Limit the amount of liability and exclude indirect damages as much as possible, within the limits of the Civil Code.
Intellectual property Always Make it clear that the software remains with the supplier and the customer only receives a right of use (license).
Exit and data portability Upon termination Agree on how the customer will receive their data back after completion and within what timeframe the data will be deleted.
Use in practice

How do you use this document correctly?

A SaaS agreement only works if both parties sign it and the agreements are adhered to in practice. Follow the steps below.

Situation What should you do? Point of attention
Before the start of the service Agree on the scope, price, and SLA, and have both parties sign This way, you avoid discussions about what has and has not been agreed upon.
When processing personal data Conclude a data processing agreement simultaneously The GDPR mandates this when engaging a processor.
During the term Keep a written record of changes in service or price Oral promises are difficult to prove in a dispute.
Upon termination Follow the exit agreements for data return and deletion This way, the customer retains access to their data and you remain GDPR-compliant.
Common mistakes

Common mistakes

With SaaS agreements, things often go wrong on the same points. You can easily avoid the mistakes below.

Wrong Consequence Better approach
No or vague SLA Lack of clarity regarding permitted downtime and no recourse in the event of failure Concretely define uptime, maintenance windows, and service credits.
Do not limit liability Risk of unlimited damage claims in the event of a malfunction or data breach Include a limitation of liability regarding the amount and type of damage.
No data processing agreement Violation of the GDPR in the processing of personal data Conclude a data processing agreement in accordance with Article 28 of the GDPR.
No exit package The customer loses access to their data after cancellation Agree on data portability and a deletion period.
License unclearly described Discussion about who owns the software and what is allowed Explicitly describe that it concerns a right of use and what the user is permitted to do.
Risk profile

What is your situation and what do you pay attention to?

The points of attention vary depending on the situation. If you recognize yourself in one of the cases below, pay extra attention to the point mentioned.

Risk profile Example Focus in the document
Start-up SaaS provider You are launching a new cloud service and signing your first contracts Limit your liability and make the scope of the service watertight.
Customer of business-critical software Your business operations rely on the service Demand a robust SLA, an exit arrangement, and guarantees on data return.
Processing of large amounts of personal data You store customer or employee data in the cloud Ensure a data processing agreement and clear agreements regarding the storage location.
International services Your customers or servers are located outside the Netherlands Pay attention to applicable law, choice of forum, and transfer of data outside the EU.
Additional documents

When is this document not enough?

A SaaS agreement covers the cloud service itself, but not every situation. In the cases below, an additional or different document is required.

Situation Supplementary document Why
Situation Related document Explanation
You process personal data for the recipient Data Processing Agreement In addition to the SaaS agreement, this is mandatory under Article 28 of the GDPR.
You share confidential information before or during the collaboration Confidentiality Agreement Protects business-sensitive information separate from the service itself.
You are going to collaborate structurally with another party Cooperation Agreement Manages the broader collaboration that extends beyond the delivery of the cloud service.
Explanation of this document

Drafting a SaaS agreement, why?

Not every entrepreneur knows exactly what SaaS agreements are, when they are needed, and which risks they must cover. Therefore, we explain below what this document entails, what to look out for, and why customized legal solutions are important.

What is a SaaS agreement?
A SaaS Agreement — Software as a Service Agreement — is the individual contractual agreement between a SaaS provider and a business customer that sets out the specific arrangements for access to and use of the cloud-based software. Whereas SaaS Terms of Use govern the generic conditions for all users, the SaaS Agreement governs the customized arrangements for a specific customer: the subscription type, the number of licenses, the price, the SLA parameters, the implementation services, the data migration support, and the exit procedure. The SaaS Agreement is the document that the professional SaaS supplier concludes with its business customers above a certain size. Our lawyers draft a SaaS Agreement for you that correctly defines the license scope, establishes availability guarantees as enforceable KPIs, correctly allocates processor responsibilities, and comprehensively formulates the exit and data transition arrangements.
How do you arrange availability guarantees in the SaaS agreement?
The availability guarantee — uptime SLA — is the most critical contractual agreement for SaaS customers. The SaaS provider guarantees a certain percentage of the time that the application is available, measured on a monthly or quarterly basis. The difference between 99.9% and 99.99% uptime is the difference between a maximum of 8.76 hours and 52.6 minutes of downtime per year — a significant difference for critical business applications. Your SaaS agreement must specify the uptime calculation: which downtime counts, and which falls under scheduled maintenance? Which service credits are due upon falling short of the uptime guarantee, and are these the exclusive remedy? Our lawyers formulate uptime guarantees that are realistic for the provider but offer sufficient protection for the customer.
How do you arrange the exit and data transition upon termination of the SaaS agreement?
Upon termination of a SaaS subscription, the customer must be able to export their data and transfer it to another solution. A SaaS provider who "holds" their customer data hostage by refusing export or making it unreasonably expensive acts in violation of the GDPR (the right to data portability) and the Data Act. Your SaaS agreement must clearly set out the exit procedure: for what period after termination can the customer export their data, in what format, and what support does the provider offer during the migration? After the export period, the SaaS provider may delete the data, with confirmation of deletion to the customer. Our lawyers draft an exit and data transition clause that complies with the GDPR and the Data Act.
How does it work at MKBjuristen?
Following a brief intake, our lawyers draft a SaaS agreement that correctly defines the license scope, establishes availability guarantees as enforceable KPIs, correctly allocates processor responsibilities, and comprehensively formulates the exit and data transition arrangements.
Are you unsure whether your document is legally correct? We would be happy to assess the sensible course of action: drafting, reviewing, or amending.
Request a quote

Why not use a standard document?

A standard document often seems like a quick solution, but usually does not fully align with your company, agreements, risks, and way of working. Our legal experts draft documents that fit your situation.

Standard document
SME Lawyers
Not tailored to your business
Tailored to your company, industry, and working methods
No control over your specific situation
Consultation with a lawyer and assessment of your risks
Possibly outdated or incomplete
Verification of current and practical provisions
No personal explanation
Explanation regarding the use of the document

A standard document seems cheap, until it doesn't fit your situation properly. That is why we provide custom legal solutions tailored to your business.

Custom solutions per industry and company

Every business operates differently and faces different legal risks. Therefore, we tailor the document to your industry, customers, agreements, and way of working.

Webshops & e-commerce

Focus on online sales, delivery, returns, complaints, payment, digital products, and consumer regulations.

Business services

Attention to the assignment, additional work, liability, payment, termination, and reliance on client information.

Construction, installation & execution

Attention to planning, delivery, warranties, additional work, materials, delays, and liability risks.

Software, SaaS & digital services

Attention to licenses, availability, support, updates, data, intellectual property, and limitation of liability.

Trade, supply & wholesale

Attention to delivery, transport, payment, retention of title, warranties, delivery times, and international agreements.

Consultants, freelancers & advisors

Attention to scope, best efforts obligations, cancellation, payment, liability, and confidential information.


A legal document only has value if it suits your practice. That is why we look not only at the text, but also at how you use the document in your business.

Common mistakes with legal documents

A legal document often seems simple, but small errors can have major consequences later on. In practice, we see that entrepreneurs run the greatest risk when a document does not align well with their business, agreements, or way of working.

  • Using a standard document that does not suit the company
  • Forgot important agreements regarding payment, delivery, liability, or termination
  • Have a document generated without legal review
  • Continuing to use old documents while the company has changed
  • Not knowing how the document should be used correctly in practice

A legal document only prevents problems if it suits your situation. That is why we look not only at the text, but also at your company, agreements, and risks.

Why is a standard document often not enough?

Because a standard document does not take into account your industry, customers, risks, and specific agreements, important provisions may be missing or not align well with your practice.

Can I create a legal document myself using AI?

AI can assist in creating text, but does not independently assess whether the document is legally appropriate, complete, and usable for your business. Legal review therefore remains important.

When do I need to have my document checked?

Have your document checked if your business has changed, you have new customers or services, you have doubts about existing agreements, or the document has not been updated for a long time.

Will I also receive an explanation about the use of the document?

Yes. We explain how to use the document in practice, what to look out for, and which steps are important to prevent disputes afterwards.

Contact us

Annelore Hendriks

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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