Custom legal document

Drafting terms and conditions for purchasing ICT services

Have it drafted, amended, or reviewed by our legal experts and/or lawyers starting from 99
SME Lawyers

Do not write this document yourself — DIY often results in expensive problems.
Have a lawyer review it and avoid misunderstandings, mistakes, and difficulties.

  • Truly Tailor-Made Legal Solutions
  • Fixed rates
  • Pay later after draft
  • Free adjustment round
  • Delivered within 5 working days
  • Express delivery possible
  • Available in Dutch and English

How does it work?
Our services include a free consultation, a draft document, a revision round, and a final document. We invoice after sending the draft document.

Experience with legal services for entrepreneurs since 2001
Lawyers and legal professionals.Direct contact with a specialist who thinks practically.
Fixed rates.Where possible, clarity regarding costs in advance.
Within 4 hoursWe respond quickly to your request.
  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner

We worked for, among others:

An incorrect document often provides a false sense of security.
You think everything is taken care of, but only discover whether the document actually works during a conflict or claim.

1

Free intake

We discuss your company, the purpose of the document, and the key risks.

2

Draft or check

We draft a custom document or review your existing document legally.

3

Final version

You will receive a final version with instructions on correct usage.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law
Attorney, 16 years of experience

A legal document must not only be legally correct. Above all, it must align with how the entrepreneur will actually use the document

  • Lawyers and in-house counsel
  • Active since 2001
  • Affordable custom legal services
  • Always focused on practical use

Choose Tailored Legal Solutions

Choose whether you want to have the document drafted, checked, or modified. Prices and options vary per document.

From 99
Customization
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

from 199.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year
  • Customization
  • About us
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

  • Our legal expert spends 0.5 to 1.5 hours on the check
  • Telephone intake with a lawyer
  • Checks on content, risks, and practical usability
  • Attention to liability, payment, and termination
  • Concrete points for improvement and legal advice
  • Delivered within 3 working days, express delivery possible
from 199.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

  • Our legal expert spends 1.5 to 2.5 hours checking and making adjustments
  • Telephone intake with a lawyer
  • Verification of the existing document
  • Adaptation to your business and working methods
  • Suitable for new services, customers, or risks
  • Delivered within 5 working days, express delivery possible

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year

Reviews (21)

Martijn

The initial meeting immediately instilled confidence in us. The explanation regarding limitation of liability was a real eye-opener for our Management Team. The final result aligns 100% with our high standards.

Maysa

A very smooth onboarding as a new client. Throughout the process, we were constantly kept well informed of the progress. Our business partners were impressed by the professionalism of the contracts.

Brahim

It was nice that potential pitfalls were proactively considered. The document was legally well-substantiated. Our business partners were impressed by the professionalism of the contracts.

Marouane

We didn't feel like a number, but received truly personal attention. We didn't have to figure out much ourselves. The quality fully met our expectations.

Hugo

The document aligned well with our requirements. It was essentially ready for use after the first round of corrections. Fantastic value for money for this level of expertise.

Floris

Clear agreements and a neat delivery. A perfect balance was struck between protecting our company and not deterring customers. Everything was delivered neatly and on time.

Peter

The speed with which our first email was responded to was impressive. The revision round also went smoothly. The quality fully met our expectations.

Houda

We quickly received the right guidance in a legal landscape unfamiliar to us. Our questions were answered calmly and clearly. The quality fully met our expectations.

Jasper

The commitment to our case was palpable from the very first minute. They considered not only preventing disputes but also their practical solutions. The service was professional and personal.

Fleur

Very clear and professional guidance. The clarity of the penalty clauses leaves no room for interpretation. Our business partners were impressed by the professionalism of the contracts.

Rob

No waiting times or endless menus; we got someone on the line immediately. The expertise regarding privacy and GDPR was clearly noticeable and up-to-date. The end result aligns 100% with our high standards.

Iris

They immediately focused on solutions rather than problems. The translation of our wishes into watertight legal provisions was impressive. The service was professional and personal.

Nina

The promises on the website were fulfilled immediately during the first contact. The process was clear from start to finish. It is clear that they have a passion for entrepreneurship.

Fouad

I couldn't see the wood for the trees, but the first meeting immediately provided clarity. The corrections were implemented lightning-fast in the new version every time. The document was accepted flawlessly by our investors.

Cem

From the initial consultation, it was clear what we could expect. The lawyer always maintained an overview, even when the wish list changed in the meantime. These documents will undoubtedly save us a lot of headaches in the future.

Soufian

The nuances of our business operations were listened to carefully. The setup of the cooperation agreement was logical and very well structured. It is clear that they have a passion for entrepreneurship.

Amber

The process went smoothly and was well-organized. The price-quality ratio was good. Everything was delivered neatly and on time.

Younes

We immediately felt that we were in good hands. It was a relief that our emails were often answered comprehensively within just a few hours. Our customers respond positively to the clear general terms and conditions.

Evelien

The review of the document was thorough. The lawyer's patience in explaining the liability clauses was admirable. These documents will undoubtedly save us a lot of headaches in the future.

Ayoub

From day one, there was open and honest communication. We received not only a document but also a corresponding manual for its use. Fantastic value for money for this level of expertise.

Nick

The lawyer immediately asked the right, critical questions. We were excellently guided through the maze of current laws and regulations. A party that delivers on what it promises on its website.

Meet our office

Our ContractCheck, simply explained what can all go wrong.

Why MKB Juristen?

Since 2001, we have been active as a no-nonsense legal firm for entrepreneurs. We quickly get to the heart of the matter: with a thorough assessment, clear answers, and a document that works practically.

  • Nationwide coverage
  • First consultation free and without obligation
  • Fixed rates where possible
  • Affordable legal advice from lawyers and legal experts
  • Always a response within 4 hours

First, see how we work

A legal document requires trust. You see immediately who we are, how we help entrepreneurs, and why we do not work with standard templates.

  • You can view our working method before submitting an application
  • You will get a feel for the office and the people faster
  • The video supports the choice for customized legal solutions
  • After that, you can immediately request a quote or intake

What you can expect from us

We translate your situation into a legal document that you can actually use. You won't receive a loose template, but a document tailored to your business, agreements, and risks.

  • A clear roadmap: intake, concept, revision round, and final version
  • Practical explanation on how to use the document
  • Legal attention to liability, payment, and termination
  • Where possible, provide clarity in advance regarding price and delivery time
Are you unsure whether you should have the document drafted, checked, or amended?
During the initial consultation, we will determine the sensible course of action together. Afterward, you will know exactly where you stand.

Why customization?

A legal document only works well if it aligns with your business, agreements, risks, and industry. That is why we do not work with a standard generator, but with legal experts who assess your situation.

  • Prepared for your company
  • Telephone consultation included
  • No standard template
  • Review by legal specialists

What do you get?

You will receive a legal document that is practical and aligns with the agreements you wish to make.

  • Draft document or legal review
  • One adjustment round
  • Clear explanation where necessary
  • Fixed price where possible

The founders of MKB Juristen

Our organization consists of several small teams working within various legal fields. Each legal field has its own senior in-house counsel and/or lawyers.

Denian Wielhouwer

Corporate lawyer in corporate law & business expert

Denian Wielhouwer

Annelore Hendriks

Corporate lawyer, corporate law, administrative law

Annelore Hendriks

Ilja van Driel

Corporate law attorney, employment law

Ilja van Driel

Jaime Boogaers

Corporate law, ICT & privacy law, energy law attorney

Jaime Boogaers
Custom choices

Which choices determine the content?

The correct implementation depends on the type of ICT service and your dependence on it. Answer the questions below before establishing the conditions.

Choice or question Why this matters legally
Is it a one-off assignment or an ongoing service? For ongoing services (hosting, SaaS, management), SLA, continuity, and exit are decisive; for one-off work, delivery and acceptance are central.
Are personal data being processed? If so, a data processing agreement in accordance with the GDPR is mandatory, and data location and sub-processors must be arranged.
How critical is the service to your business operations? For business-critical services, stricter availability requirements, fines, and source code escrow are justified.
Would you prefer your own terms and conditions or the supplier's terms and conditions? Purchasing terms shift the balance in your favor, but must be declared applicable in a timely and demonstrable manner to take precedence.
How high can the supplier's liability be? Determine whether you require a broad liability limit (for example, linked to the contract value) and which damages are or are not excluded.
Clauses and provisions

Which components belong in terms of purchasing ICT services?

Good procurement terms for ICT services cover the entire lifecycle: from contract awarding and service levels to security, data management, and termination. The components below form the core.

Provision Relevant to Legal point of attention
Applicability and precedence Always Declares your purchasing terms and conditions applicable and expressly excludes the supplier's general terms and conditions (prevents 'battle of forms').
Description of the service Always Defines scope, deliverables, and acceptance criteria, so that 'what needs to be delivered' is not open to discussion.
Service Level Agreement (SLA) For hosting, management and maintenance Determines availability, response times, recovery times, and penalties or service credits for undershoot.
Security and confidentiality Upon access to systems or company data Require the supplier to appropriate technical and organizational measures and strict confidentiality.
Processing of personal data When processing personal data Refers to a data processing agreement in accordance with the GDPR and regulates sub-processors, notification obligations, and data location.
Intellectual property and escrow For custom work or source code Regulates who is entitled to custom work and whether source code is placed in escrow for continuity.
Liability and indemnification Always Establishes the limits of the supplier's liability and arranges for indemnification in the event of infringement of third-party rights.
Duration, termination and exit Always Determines the term, notice periods, and an exit arrangement with data portability and cooperation during the transition.
Use in practice

How do you use this document correctly?

Purchasing terms and conditions only work if they are applied at the right time and in the right way. Follow these steps.

Situation What should you do? Point of attention
Before concluding the agreement Expressly declare the purchasing conditions applicable in the request for quotation and the order, and reject the supplier conditions. Only conditions declared applicable in a timely and demonstrably manner shall take precedence.
Upon signing Have the supplier explicitly accept the purchasing terms and conditions and attach them to the signed order. Demonstrable acceptance prevents later discussion regarding which conditions apply.
During the term Monitor the agreed service levels and record deviations, reports, and correspondence in writing. A file is required to claim fines or compensation for damages in the event of breach of contract.
In case of amendment or extension Reconfirm the purchasing terms and update the SLA and processor agreements. Prevents the supplier's terms and conditions from tacitly applying upon renewal.
Common mistakes

Common mistakes

These errors undermine the protection that purchasing terms and conditions should offer. Avoid them.

Wrong Consequence Better approach
Declaring conditions applicable too late The previously provided supplier terms and conditions take precedence (first shot). Refer to your purchasing terms and conditions already in the request for quotation and reject other terms and conditions.
No data processing agreement for personal data Violation of the GDPR with risk of fines and liability. Enter into a data processing agreement as soon as the supplier processes personal data.
No measurable SLA agreements Availability and recovery times are not enforceable in the event of failure. Establish concrete percentages, response times, and sanctions.
No exit and data portability policy Vendor lock-in and a difficult transition at the end of the contract. Include an exit strategy with the return of data in a usable format and migration assistance.
Leave liability entirely to the supplier The supplier limits its liability to a symbolic amount. Negotiate an appropriate limit and exclude limitation for intent and gross negligence.
Risk profile

What is your situation and what do you pay attention to?

Depending on your situation, the emphasis within the purchasing terms shifts. Recognize your scenario.

Risk profile Example Focus in the document
Purchasing SaaS or hosting You purchase a continuous cloud service on which your business operations depend. Availability (SLA), data location, security, and a comprehensive exit policy.
Have custom software built A developer builds software specifically for you. Ownership of the source code, intellectual property, acceptance, and optional source code escrow.
Hiring ICT consultancy You hire expertise or capacity on an hourly or project basis. Clear scope, obligations of result, confidentiality, and liability for advice.
Processing of customer data The supplier gains access to your customers' personal data. GDPR-compliant processor agreement, data breach notification obligation, and agreements regarding sub-processors.
Additional documents

When is this document not enough?

Purchasing terms and conditions govern the purchasing side, but some situations call for a supplementary or different document.

Situation Supplementary document Why
Situation Related document Explanation
The supplier processes personal data for you Data Processing Agreement The GDPR mandates a separate data processing agreement that supplements the purchasing terms and conditions.
You want to protect confidential information before the collaboration starts Confidentiality Agreement During the selection or quotation phase, an NDA protects your information even before an order is placed.
You work structurally with the ICT partner Cooperation Agreement For an equal, long-term collaboration, a cooperation agreement is more appropriate than unilateral purchasing conditions.
Explanation of this document

Drafting terms and conditions for purchasing ICT services, why?

Not every entrepreneur knows exactly what the purchasing terms for ICT services are, when they are needed, and which risks they must cover. Therefore, we explain below what this document entails, what to look out for, and why customized legal solutions are important.

What are the purchasing conditions for ICT services?
Procurement terms and conditions for ICT services are the specialized general terms and conditions that an organization applies when purchasing software development, system integration, managed services, cloud services, IT consultancy, and other ICT-related services. They go beyond generic procurement terms and conditions by addressing ICT-specific elements: intellectual property on custom software, source code escrow, availability guarantees, data protection, security requirements, and the procedure for data breaches. The central government uses the ARBIT as standard procurement terms and conditions for ICT services; large private organizations use their own ICT procurement terms and conditions. For SMEs, a set of ICT procurement terms and conditions that aligns with ARBIT principles but is tailored to the specific organization is the most effective choice. Our lawyers draft procurement terms and conditions for ICT services for you that correctly record intellectual property on custom software, impose the source code escrow obligation, enforce availability guarantees, and safeguard the ICT supplier's GDPR obligations.
How do you handle intellectual property on custom software in the purchasing terms and conditions?
When purchasing custom software — software that the supplier develops specifically for your organization — the question of intellectual property ownership the most commercially critical provision. The main rule of the Copyright Act is that copyright rests with the creator — the ICT supplier. Without an explicit transfer arrangement, the supplier retains the copyright and your organization acquires only a right of use. Your ICT procurement terms and conditions must stipulate that all copyrights on custom software, documentation, and other materials developed specifically for your organization are transferred to your organization. Following the legislative amendment of January 1, 2026, the transfer of copyright requires a written deed — your procurement terms and conditions must oblige the supplier to sign that deed. The supplier retains the right to continue using its underlying tools, frameworks, and generic modules for other assignments. Our lawyers draft an IP clause that maximizes your ownership position.
How do you arrange source code escrow in the ICT procurement terms and conditions?
Source code escrow is the arrangement whereby the source code of software developed or managed by the ICT supplier for your organization is deposited with an independent third party—the escrow agent. If the supplier goes bankrupt, ceases operations, or materially breaches the agreement, your organization has access to the source code and can have the software maintained by another party. Without source code escrow, you are entirely dependent on the continuity of your ICT supplier. Your ICT procurement terms and conditions must impose the escrow obligation for all critical custom software: the supplier is required to periodically deposit the source code with the escrow agent, and the release conditions must be concretely defined. Our lawyers draft a source code escrow clause that protects your business continuity.
How does it work at MKBjuristen?
After a brief intake, our lawyers map out your ICT procurement portfolio, your critical systems, and your supplier base. Based on this, we draft procurement terms for ICT services that correctly record intellectual property, impose source code escrow obligations, enforce availability guarantees, and safeguard the ICT supplier's GDPR obligations.
Are you unsure whether your document is legally correct? We would be happy to assess the sensible course of action: drafting, reviewing, or amending.
Request a quote

Why not use a standard document?

A standard document often seems like a quick solution, but usually does not fully align with your company, agreements, risks, and way of working. Our legal experts draft documents that fit your situation.

Standard document
SME Lawyers
Not tailored to your business
Tailored to your company, industry, and working methods
No control over your specific situation
Consultation with a lawyer and assessment of your risks
Possibly outdated or incomplete
Verification of current and practical provisions
No personal explanation
Explanation regarding the use of the document

A standard document seems cheap, until it doesn't fit your situation properly. That is why we provide custom legal solutions tailored to your business.

Custom solutions per industry and company

Every business operates differently and faces different legal risks. Therefore, we tailor the document to your industry, customers, agreements, and way of working.

Webshops & e-commerce

Focus on online sales, delivery, returns, complaints, payment, digital products, and consumer regulations.

Business services

Attention to the assignment, additional work, liability, payment, termination, and reliance on client information.

Construction, installation & execution

Attention to planning, delivery, warranties, additional work, materials, delays, and liability risks.

Software, SaaS & digital services

Attention to licenses, availability, support, updates, data, intellectual property, and limitation of liability.

Trade, supply & wholesale

Attention to delivery, transport, payment, retention of title, warranties, delivery times, and international agreements.

Consultants, freelancers & advisors

Attention to scope, best efforts obligations, cancellation, payment, liability, and confidential information.


A legal document only has value if it suits your practice. That is why we look not only at the text, but also at how you use the document in your business.

Common mistakes with legal documents

A legal document often seems simple, but small errors can have major consequences later on. In practice, we see that entrepreneurs run the greatest risk when a document does not align well with their business, agreements, or way of working.

  • Using a standard document that does not suit the company
  • Forgot important agreements regarding payment, delivery, liability, or termination
  • Have a document generated without legal review
  • Continuing to use old documents while the company has changed
  • Not knowing how the document should be used correctly in practice

A legal document only prevents problems if it suits your situation. That is why we look not only at the text, but also at your company, agreements, and risks.

Why is a standard document often not enough?

Because a standard document does not take into account your industry, customers, risks, and specific agreements, important provisions may be missing or not align well with your practice.

Can I create a legal document myself using AI?

AI can assist in creating text, but does not independently assess whether the document is legally appropriate, complete, and usable for your business. Legal review therefore remains important.

When do I need to have my document checked?

Have your document checked if your business has changed, you have new customers or services, you have doubts about existing agreements, or the document has not been updated for a long time.

Will I also receive an explanation about the use of the document?

Yes. We explain how to use the document in practice, what to look out for, and which steps are important to prevent disputes afterwards.

Contact us

Annelore Hendriks

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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