Custom legal document

payment reminder

Have it drafted, amended, or reviewed by our legal experts and/or lawyers starting from 99
SME Lawyers

Do not hastily put this document together yourself — a false sense of security is harmful.
Have a specialist screen it and be in a stronger position when it matters.

  • Truly Tailor-Made Legal Solutions
  • Fixed rates
  • Pay later after draft
  • Free adjustment round
  • Delivered within 5 working days
  • Express delivery possible
  • Available in Dutch and English

How does it work?
Our services include a free consultation, a draft document, a revision round, and a final document. We invoice after sending the draft document.

Experience with legal services for entrepreneurs since 2001
Lawyers and legal professionals.Direct contact with a specialist who thinks practically.
Fixed rates.Where possible, clarity regarding costs in advance.
Within 4 hoursWe respond quickly to your request.
  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner

We worked for, among others:

An incorrect document often provides a false sense of security.
You think everything is taken care of, but only discover whether the document actually works during a conflict or claim.

1

Free intake

We discuss your company, the purpose of the document, and the key risks.

2

Draft or check

We draft a custom document or review your existing document legally.

3

Final version

You will receive a final version with instructions on correct usage.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law
Attorney, 16 years of experience

A legal document must not only be legally correct. Above all, it must align with how the entrepreneur will actually use the document

  • Lawyers and in-house counsel
  • Active since 2001
  • Affordable custom legal services
  • Always focused on practical use

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Choose whether you want to have the document drafted, checked, or modified. Prices and options vary per document.

From 99
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from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

from 99.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year
  • Customization
  • About us
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

  • Our legal expert spends 0.5 to 1.5 hours on the check
  • Telephone intake with a lawyer
  • Checks on content, risks, and practical usability
  • Attention to liability, payment, and termination
  • Concrete points for improvement and legal advice
  • Delivered within 3 working days, express delivery possible
from 99.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

  • Our legal expert spends 0.5 to 1.5 hours checking and making adjustments
  • Telephone intake with a lawyer
  • Verification of the existing document
  • Adaptation to your business and working methods
  • Suitable for new services, customers, or risks
  • Delivered within 5 working days, express delivery possible

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year

Reviews (21)

Arjan

It is pleasant when a party immediately understands the core of the problem. The follow-up care and the opportunity to ask brief questions were arranged superbly. It is clear that they have a passion for entrepreneurship.

Danique

We quickly gained insight into the key risks. The lawyer effectively translated our situation into the document. The service was professional and personal.

Claudia

The approach was professional and personal. The concept was ready quickly and highly usable. A party that delivers on what it promises on the website.

Stefan

The communication was friendly and professional. The lawyer always maintained an overview, even when the wish list changed in the meantime. The service was professional and personal.

Jan

Received pleasant assistance from the first contact. The fixed price upfront instilled confidence. Everything was delivered neatly and on time.

Luca

The clear structure of the process was well communicated in advance. The service felt personal and reliable. Our clients respond positively to the clear general terms and conditions.

Tessa

A lot of time was saved thanks to the efficient intake. The translation of our core values ​​into the code of conduct was incredibly successful. It is clear that they have a passion for entrepreneurship.

Farah

We quickly gained insight into the key risks. The entire process felt like a co-creation rather than a one-sided assignment. A party that delivers on what it promises on its website.

Nordin

We were in a contentious situation, but the calm start defused the tension. The continuous thinking from the entrepreneur's perspective was a breath of fresh air. These documents will undoubtedly save us a lot of headaches in the future.

Rachid

We were immediately assigned a dedicated contact person, which worked very well. The explanation of the terms and conditions was very helpful. Everything was delivered neatly and on time.

Floor

We had immediate confidence in the team's expertise. They managed to forge an extremely complex joint venture agreement in a short timeframe. The quality fully met our expectations.

Fatima

The initial analysis of our documents was razor-sharp. The speed with which complex legislative changes were integrated into our document was excellent. The service was professional and personal.

Ilse

The clear start gave us a lot of confidence for the rest of the process. We were also able to ask questions after receiving the document. The document was accepted flawlessly by our investors.

Frank

We had never hired a lawyer before, but this was a very pleasant first experience. They provided not only legal but also practical input. Fantastic value for money for this level of expertise.

Saar

We received pleasant assistance from the very first contact. They did not make things unnecessarily difficult regarding minor changes outside the scope. The document was accepted flawlessly by our investors.

Sander

Things moved quickly and the work was carried out meticulously. We found the telephone intake particularly valuable. Our business partners were impressed by the professionalism of the contracts.

Bert

Smooth communication and a clear proposal in the mailbox immediately. We greatly appreciated the pragmatic approach to resolving the bottlenecks. Our customers respond positively to the clear general terms and conditions.

Rim

Professional approach without unnecessarily complicated language. We were given tight deadlines that were fortunately well adhered to on both sides. Our business partners were impressed by the professionalism of the contracts.

Sven

We were in a contentious situation, but the calm start defused the tension. There was room for our specific wishes. The document was accepted flawlessly by our investors.

Noah

We immediately got the right expert on the line for our specific problem. Reviewing and editing our terms and conditions has significantly improved the quality. A reliable partner that strives for perfection in their documents.

Achraf

It was immediately a constructive and goal-oriented conversation. Additional questions were answered quickly. Our customers respond positively to the clear general terms and conditions.

Meet our office

Our ContractCheck, simply explained what can all go wrong.

Why MKB Juristen?

Since 2001, we have been active as a no-nonsense legal firm for entrepreneurs. We quickly get to the heart of the matter: with a thorough assessment, clear answers, and a document that works practically.

  • Nationwide coverage
  • First consultation free and without obligation
  • Fixed rates where possible
  • Affordable legal advice from lawyers and legal experts
  • Always a response within 4 hours

First, see how we work

A legal document requires trust. You see immediately who we are, how we help entrepreneurs, and why we do not work with standard templates.

  • You can view our working method before submitting an application
  • You will get a feel for the office and the people faster
  • The video supports the choice for customized legal solutions
  • After that, you can immediately request a quote or intake

What you can expect from us

We translate your situation into a legal document that you can actually use. You won't receive a loose template, but a document tailored to your business, agreements, and risks.

  • A clear roadmap: intake, concept, revision round, and final version
  • Practical explanation on how to use the document
  • Legal attention to liability, payment, and termination
  • Where possible, provide clarity in advance regarding price and delivery time
Are you unsure whether you should have the document drafted, checked, or amended?
During the initial consultation, we will determine the sensible course of action together. Afterward, you will know exactly where you stand.

Why customization?

A legal document only works well if it aligns with your business, agreements, risks, and industry. That is why we do not work with a standard generator, but with legal experts who assess your situation.

  • Prepared for your company
  • Telephone consultation included
  • No standard template
  • Review by legal specialists

What do you get?

You will receive a legal document that is practical and aligns with the agreements you wish to make.

  • Draft document or legal review
  • One adjustment round
  • Clear explanation where necessary
  • Fixed price where possible

The founders of MKB Juristen

Our organization consists of several small teams working within various legal fields. Each legal field has its own senior in-house counsel and/or lawyers.

Denian Wielhouwer

Corporate lawyer in corporate law & business expert

Denian Wielhouwer

Annelore Hendriks

Corporate lawyer, corporate law, administrative law

Annelore Hendriks

Ilja van Driel

Corporate law attorney, employment law

Ilja van Driel

Jaime Boogaers

Corporate law, ICT & privacy law, energy law attorney

Jaime Boogaers
Custom choices

Which choices determine the content?

Before sending a payment reminder, you make a few choices that determine the tone and content. These choices depend on your relationship with the customer and the follow-up process you envision.

Choice or question Why this matters legally
Is this a first or second memory? A first reminder is friendly and assumes a mistake; a second reminder is more forceful and may announce further steps.
What payment term do you offer? Choose a reasonable timeframe that suits your industry; too short can seem unreasonable, while too long delays the process unnecessarily.
Is it a consumer or a business customer? Stricter rules apply to consumers regarding the charging of collection costs, including a mandatory fourteen-day letter.
Would you like to announce next steps? Mentioning an impending reminder or collection notice can be motivating, but it can also put the relationship under pressure.
How important is the customer relationship? For a valuable relationship, you are more likely to choose a personal, telephone approach alongside or instead of a written reminder.
Clauses and provisions

What items belong in a payment reminder?

A payment reminder is brief and businesslike, but must be complete so that the customer can pay immediately and no dispute arises later regarding the amount owed. The components below ensure a clear and verifiable reminder.

Provision Relevant to Legal point of attention
Details of both parties Always Include your company name, address, and the correct name of the debtor, so that the reminder demonstrably reaches the right party.
Invoice details Always Please state the invoice number, invoice date, and the original due date so that it is clear which claim is involved.
Outstanding amount Always Provide the exact outstanding amount, optionally with a specification if there are multiple invoices.
New payment term Always Give a reasonable period (for example, 7 or 14 days) within which payment can still be made.
Payment instructions Always Please provide the account number, the account holder's name, and the payment reference to enable prompt payment.
Friendly but clear tone Always Keep it professional and maintain the relationship; assume a mistake and invite contact if you have any questions.
Announcement of next steps Optional If desired, indicate that a formal reminder or collection notice will follow in the event of non-payment, without immediately imposing costs.
Date and signature Always Date the reminder; the date is important for establishing deadlines in any subsequent process.
Use in practice

How do you use this document correctly?

A payment reminder works best if you use it at the right time and in the right order. Below, you can see when to take which action and why that is wise.

Situation What should you do? Point of attention
Shortly after the expiry date Send the first, friendly reminder Many payments remain overdue due to a simple mistake; a quick, polite reminder often resolves this immediately.
After failure to pay following the first reminder Send a second, more urgent reminder with a new deadline You demonstrate that you are following up on the claim seriously and building a file.
Before you charge costs to a consumer Send a correct fourteen-day letter For consumers, collection costs are only due after a reminder with a payment term of fourteen days.
In the event of continued non-payment Proceed to a notice of default and collection Only after default can you claim statutory interest and collection costs and hand over the claim for collection.
Common mistakes

Common mistakes

With payment reminders, things often go wrong regarding details that later have major consequences for your collection position. By paying attention to these points, you can avoid the most common mistakes.

Wrong Consequence Better approach
Waiting too long for the first reminder The claim becomes obsolete and payment becomes less likely Send the reminder shortly after the due date, while the delivery is still fresh in memory.
Unclear or incomplete invoice details The customer cannot place the claim or disputes it Include invoice number, date, amount, and clear payment instructions.
Immediately charge collection costs to a consumer The costs are not due and the claim is contestable Send a proper reminder with a fourteen-day payment term first before charging any costs.
Threatening or aggressive tone in a first memory The customer relationship is unnecessarily damaged Keep the first reminder friendly and assume it is a mistake.
Do not keep a copy or proof of shipment You cannot prove later that and when you remembered Keep a copy and, for significant claims, proof of postage for your file.
Risk profile

What is your situation and what do you pay attention to?

The correct approach to a payment reminder depends on your situation. Below you will find common situations with the corresponding points to consider.

Risk profile Example Focus in the document
Late for a regular customer for the first time A reliable customer does not pay on time this time Adopt a friendly tone and maintain the relationship; call in person if necessary.
Outstanding invoice from a consumer You supply to a private individual who does not pay Follow the legal route with a fourteen-day notice before charging costs.
Large or old claim A substantial amount has been outstanding for quite some time Record your reminders and retain proof of postage for the purpose of a possible debt collection process.
Customer disputes the invoice The customer claims that the work delivered or agreed upon is incorrect Handle the dispute separately and do not send a reminder that ignores the discussion.
Additional documents

When is this document not enough?

A payment reminder is a first, informal step. If payment is not received or the situation becomes more complex, you often need a stronger measure.

Situation Supplementary document Why
Situation Related document Explanation
The customer remains in default after multiple reminders Debt collection In the event of persistent non-payment, it is advisable to hand over the claim to a professional collection agency.
You want to formally record the absence Notice of default With a notice of default, you formally place the debtor in default and create the basis for interest and costs.
You want personal legal advice regarding your claim Legal assistance In the event of a disputed or complex claim, personal legal assistance helps you determine the correct next steps.
Explanation of this document

Drafting a payment reminder, why?

Not every entrepreneur knows exactly what payment reminders are, when they are needed, and which risks they must cover. That is why we explain below what this document entails, what to look out for, and why customized legal advice is important.

What is a payment reminder and when do you send one?
A payment reminder is the first written step in the debt collection process: a friendly but formal demand to a debtor to pay an outstanding invoice. While a payment reminder is not legally required—a debtor who fails to pay an invoice on time is in default by operation of law if the invoice specifies a payment term and that term has expired—in practice, it is essential for maintaining the client relationship and as proof of your collection efforts. Many debtors respond to a payment reminder because they have forgotten the invoice, made an administrative error, or are temporarily experiencing payment difficulties. A correctly drafted payment reminder is also the first link in the chain leading to the statutory demand under Article 6:96 of the Dutch Civil Code, upon which extrajudicial collection costs are based. Our lawyers draft effective payment reminders for you that strike the right legal tone, respect the statutory requirements for the demand in accordance with the WIK (Dutch Debt Collection Act), and correctly structure your claim for extrajudicial collection costs.
What is the legal difference between a payment reminder and a demand letter?
This distinction is of great legal importance for your entitlement to extrajudicial collection costs. A payment reminder is a friendly reminder without explicit legal consequences. A demand letter within the meaning of Article 6:96 paragraph 6 of the Dutch Civil Code is the legally prescribed letter stating that the debtor has fourteen days to pay, after which extrajudicial collection costs (BIK) are due. For consumers, a strictly prescribed text applies: the demand letter must inform the debtor of the amount, the fourteen-day period, and the consequences of non-payment. If the demand letter does not meet the statutory requirements, you are not entitled to the BIK. For business debtors, the rules are less strict, but the BIK is also only due if the debtor is in default and you have incurred collection costs. Our lawyers will draft a demand letter for you that fully complies with the statutory requirements and correctly structures your entitlement to BIK.
What information must a payment reminder contain?
An effective payment reminder contains at least the following elements: A clear reference to the outstanding invoice with the invoice number, the invoice date, and the outstanding amount. The original payment term and the date on which it expired. A friendly but clear request to pay the amount within a period to be specified. The account number and payment details. For statutory reminders for consumers: explicit mention of the fourteen-day period, the amount of collection costs due in the event of late payment, and notification that further steps will be taken in the event of non-payment. For business debtors: a reference to your general terms and conditions, the applicable interest pursuant to Article 6:119 of the Dutch Civil Code (consumers) or Article 6:119a of the Dutch Civil Code (commercial interest), and the amount due after the reminder period, including interest and costs. Our lawyers will draft a standard series of reminders for you that aligns with your debtor portfolio.
How do you calculate extrajudicial collection costs for consumers and business debtors?
costs (BIK) are the costs that a creditor may charge for efforts to collect a debt out of court. For consumers , the BIK are statutory capped pursuant to the Decree on Compensation for Extrajudicial Collection Costs: 15% on the first €2,500, 10% on the next €2,500, 5% on the next €5,000, and 1% on the next €190,000, with a minimum of €40 and a maximum of €6,775. These rates also apply to agreements with sole proprietorships and small business debtors if they are comparable to consumers. For business debtors, higher BIK may be agreed upon in the general terms and conditions, but these must be reasonable in proportion to the collection efforts. Your payment reminder must state the correct BIK amount to establish your entitlement to it. Our lawyers calculate the correct BIK for you and draft a demand letter that complies with legal requirements.
How do you send a payment reminder that preserves the customer relationship?
For companies wishing to maintain long-term customer relationships, the tone of the payment reminder is just as important as the legal content. An overly aggressive first reminder can alienate a customer who has simply forgotten to pay. A reminder that is too mild, without clear consequences, is ignored by bad payers. Experience shows that an effective series of reminders consists of three steps: a first friendly reminder without immediate legal consequences, a second reminder mentioning the fourteen-day period and the BIK notification, and a third letter announcing legal action or transfer to a collection agency. For customers who are structurally slow payers, the series can be shortened. Our lawyers will draft a series of reminders for you that suits your customer base and your commercial objectives.
When should you hire a lawyer for debt collection?
In many cases, you can send a payment reminder and demand letter yourself. Engaging a lawyer is advisable in the following situations: the debtor disputes the substance of the claim and a substantial amount is involved; the debtor is a BV showing signs of insolvency and you wish to obtain security or a provisional attachment; the claim is approaching the statute of limitations and interruption is required; the debtor is established abroad and you wish to initiate international debt collection proceedings; or you wish to issue a summons and obtain an enforceable title. MKBjuristen acts on behalf of entrepreneurs in both out-of-court debt collection and judicial proceedings — from the first demand letter to the execution of the judgment.
How does it work at MKBjuristen?
Our lawyers draft payment reminders and demand letters that strike the right legal tone, correctly comply with the statutory requirements for the BIK notification, and leave your client relationship intact where possible. We also prepare a standard series of demand letters that you can use yourself for future defaulters. In the case of disputed claims or debtors showing signs of insolvency, we immediately switch to the legal collection procedure and advise on provisional attachment and other securities.
Are you unsure whether your document is legally correct? We would be happy to assess the sensible course of action: drafting, reviewing, or amending.
Request a quote

Why not use a standard document?

A standard document often seems like a quick solution, but usually does not fully align with your company, agreements, risks, and way of working. Our legal experts draft documents that fit your situation.

Standard document
SME Lawyers
Not tailored to your business
Tailored to your company, industry, and working methods
No control over your specific situation
Consultation with a lawyer and assessment of your risks
Possibly outdated or incomplete
Verification of current and practical provisions
No personal explanation
Explanation regarding the use of the document

A standard document seems cheap, until it doesn't fit your situation properly. That is why we provide custom legal solutions tailored to your business.

Custom solutions per industry and company

Every business operates differently and faces different legal risks. Therefore, we tailor the document to your industry, customers, agreements, and way of working.

Webshops & e-commerce

Focus on online sales, delivery, returns, complaints, payment, digital products, and consumer regulations.

Business services

Attention to the assignment, additional work, liability, payment, termination, and reliance on client information.

Construction, installation & execution

Attention to planning, delivery, warranties, additional work, materials, delays, and liability risks.

Software, SaaS & digital services

Attention to licenses, availability, support, updates, data, intellectual property, and limitation of liability.

Trade, supply & wholesale

Attention to delivery, transport, payment, retention of title, warranties, delivery times, and international agreements.

Consultants, freelancers & advisors

Attention to scope, best efforts obligations, cancellation, payment, liability, and confidential information.


A legal document only has value if it suits your practice. That is why we look not only at the text, but also at how you use the document in your business.

Common mistakes with legal documents

A legal document often seems simple, but small errors can have major consequences later on. In practice, we see that entrepreneurs run the greatest risk when a document does not align well with their business, agreements, or way of working.

  • Using a standard document that does not suit the company
  • Forgot important agreements regarding payment, delivery, liability, or termination
  • Have a document generated without legal review
  • Continuing to use old documents while the company has changed
  • Not knowing how the document should be used correctly in practice

A legal document only prevents problems if it suits your situation. That is why we look not only at the text, but also at your company, agreements, and risks.

Why is a standard document often not enough?

Because a standard document does not take into account your industry, customers, risks, and specific agreements, important provisions may be missing or not align well with your practice.

Can I create a legal document myself using AI?

AI can assist in creating text, but does not independently assess whether the document is legally appropriate, complete, and usable for your business. Legal review therefore remains important.

When do I need to have my document checked?

Have your document checked if your business has changed, you have new customers or services, you have doubts about existing agreements, or the document has not been updated for a long time.

Will I also receive an explanation about the use of the document?

Yes. We explain how to use the document in practice, what to look out for, and which steps are important to prevent disputes afterwards.

Contact us

Annelore Hendriks

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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