Custom legal document

Drafting General Terms and Conditions by Legal Experts

Have it drafted, amended, or reviewed by our legal experts and/or lawyers starting from 99
SME Lawyers

A template from the internet usually does more harm than good.
Have a lawyer review it and protect yourself against blunders, fines, and bitter consequences.

  • Truly Tailor-Made Legal Solutions
  • Fixed rates
  • Pay later after draft
  • Free adjustment round
  • Delivered within 5 working days
  • Express delivery possible
  • Available in Dutch and English

How does it work?
Our services include a free consultation, a draft document, a revision round, and a final document. We invoice after sending the draft document.

Experience with legal services for entrepreneurs since 2001
Lawyers and legal professionals.Direct contact with a specialist who thinks practically.
Fixed rates.Where possible, clarity regarding costs in advance.
Within 4 hoursWe respond quickly to your request.
  • We worked for, among others:
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner
  • MKBjuristen.nl partner

We worked for, among others:

An incorrect document often provides a false sense of security.
You think everything is taken care of, but only discover whether the document actually works during a conflict or claim.

1

Free intake

We discuss your company, the purpose of the document, and the key risks.

2

Draft or check

We draft a custom document or review your existing document legally.

3

Final version

You will receive a final version with instructions on correct usage.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law
Attorney, 16 years of experience

General terms and conditions must suit your business and not only be legally correct. Our legal experts look at your quotations, sales process, customer type, risks, and the way you use the terms in practice

  • Drafted or reviewed by experienced legal experts
  • Tailored to the industry, customers, and working methods
  • Attention to payment, liability, and applicability
  • Practical use for quotations, sales, and orders

Choose Tailored Legal Solutions

Choose whether you want to have the document drafted, checked, or modified. Prices and options vary per document.

From 99
Customization
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

from 199.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

About us

Our expertise in general terms and conditions by legal experts

Our legal experts and lawyers assist entrepreneurs with drafting, reviewing, and amending general terms and conditions. We examine applicability, industry, customer type, payment, delivery, performance, additional work, complaints, warranty, liability, intellectual property, consumer regulations, and correct practical application.

Custom work by legal experts

General terms and conditions must fit your business, not a random example. That is why we tailor the terms to your customers, products, services, risks, quotation process, website, sales route, and commercial approach.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Experience with general terms and conditions for various industries
  • Attention to practical usability and legal sustainability
  • Fixed rates in advance where possible
  • Customization
  • About us
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

  • Our legal expert spends 0.5 to 1.5 hours on the check
  • Telephone intake with a lawyer
  • Checks on content, risks, and practical usability
  • Attention to liability, payment, and termination
  • Concrete points for improvement and legal advice
  • Delivered within 3 working days, express delivery possible
from 199.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

  • Our legal expert spends 1.5 to 2.5 hours checking and making adjustments
  • Telephone intake with a lawyer
  • Verification of the existing document
  • Adaptation to your business and working methods
  • Suitable for new services, customers, or risks
  • Delivered within 5 working days, express delivery possible

About us

Our expertise in general terms and conditions by legal experts

Our legal experts and lawyers assist entrepreneurs with drafting, reviewing, and amending general terms and conditions. We examine applicability, industry, customer type, payment, delivery, performance, additional work, complaints, warranty, liability, intellectual property, consumer regulations, and correct practical application.

Custom work by legal experts

General terms and conditions must fit your business, not a random example. That is why we tailor the terms to your customers, products, services, risks, quotation process, website, sales route, and commercial approach.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Experience with general terms and conditions for various industries
  • Attention to practical usability and legal sustainability
  • Fixed rates in advance where possible

Reviews (21)

Marieke

The flexibility in scheduling an appointment was very pleasant. The atmosphere during the meetings was always relaxed but highly focused on results. A party that delivers on what it promises on its website.

Robert

The communication was smooth and professional. The final document looked professional. These documents will undoubtedly save us a lot of headaches in the future.

Erik

We ran into a complex contractual issue, but were helped quickly. They understood that, as a startup, we have different needs than an established corporate. Everything was delivered neatly and on time.

Farid

The promise of a quick start-up was absolutely fulfilled. The concept was clear and practically applicable. Everything was delivered neatly and on time.

Jeroen

Excellent communication and a carefully drafted document. We received a clear explanation of the risks. Fantastic value for money for this level of expertise.

Nadia

The promises on the website were fulfilled immediately during the first contact. The risks we were willing to take were assessed strictly but fairly. Our customers respond positively to the clear terms and conditions.

Guus

The approachability of this firm is a real plus. It was nice that complex legal theories were explained with simple practical examples. Everything was delivered neatly and on time.

Michiel

Good service and a clear working method. The advice regarding the collection terms in the terms and conditions was particularly useful for our cash flow. The document was accepted flawlessly by our investors.

Bjorn

The nuances of our business operations were listened to carefully. They immediately recognized where the sensitivities lay within our collaboration. Our business partners were impressed by the professionalism of the contracts.

Chantal

Clear agreements and a neat delivery. Ample time was taken to discuss the various options and their implications. The document was accepted flawlessly by our investors.

Ayoub

From day one, there was open and honest communication. We received not only a document but also a corresponding manual for its use. Fantastic value for money for this level of expertise.

Laurens

I am extremely pleased with the quick and adequate initial response. The process was organized in such a way that we achieved maximum output with minimal effort. The document was accepted flawlessly by our investors.

Tim

We quickly gained insight into the key risks. The advice was not only legally sound but also practically feasible in daily practice. A reliable partner striving for perfection in their documents.

Soufian

The nuances of our business operations were listened to carefully. The setup of the cooperation agreement was logical and very well structured. It is clear that they have a passion for entrepreneurship.

Claudia

The approach was professional and personal. The concept was ready quickly and highly usable. A party that delivers on what it promises on the website.

Rens

Scheduling the appointment went very smoothly and quickly. Additional questions were answered promptly. Our business partners were impressed by the professionalism of the contracts.

Roy

We quickly gained a clear picture of the possibilities. The contract was formulated in such a way that both parties felt good about it. Fantastic value for money for this level of expertise.

Charlotte

The process started immediately after our agreement, without delays. Legal jargon was avoided where possible or explained in plain language. Everything was delivered neatly and on time.

Nassim

The friendly approach immediately put us at ease. The documents were neatly formatted and delivered directly in our house style. These documents will undoubtedly save us a lot of headaches in the future.

Joost

We urgently needed a lawyer and were helped immediately. We appreciated the honesty when it turned out that a specific request of ours was legally unfeasible. A party that delivers on what it promises on its website.

Dylan

We immediately felt that we were in good hands. The coordination with our accountant went flawlessly and professionally. It is clear that they have a passion for entrepreneurship.

Meet our office

Our ContractCheck, simply explained what can all go wrong.

Why MKB Juristen?

Since 2001, we have been active as a no-nonsense legal firm for entrepreneurs. We quickly get to the heart of the matter: with a thorough assessment, clear answers, and a document that works practically.

  • Nationwide coverage
  • First consultation free and without obligation
  • Fixed rates where possible
  • Affordable legal advice from lawyers and legal experts
  • Always a response within 4 hours

First, see how we work

A legal document requires trust. You see immediately who we are, how we help entrepreneurs, and why we do not work with standard templates.

  • You can view our working method before submitting an application
  • You will get a feel for the office and the people faster
  • The video supports the choice for customized legal solutions
  • After that, you can immediately request a quote or intake

What you can expect from us

We translate your situation into a legal document that you can actually use. You won't receive a loose template, but a document tailored to your business, agreements, and risks.

  • A clear roadmap: intake, concept, revision round, and final version
  • Practical explanation on how to use the document
  • Legal attention to liability, payment, and termination
  • Where possible, provide clarity in advance regarding price and delivery time
Are you unsure whether you should have the document drafted, checked, or amended?
During the initial consultation, we will determine the sensible course of action together. Afterward, you will know exactly where you stand.

Why customization?

A legal document only works well if it aligns with your business, agreements, risks, and industry. That is why we do not work with a standard generator, but with legal experts who assess your situation.

  • Prepared for your company
  • Telephone consultation included
  • No standard template
  • Review by legal specialists

What do you get?

You will receive a legal document that is practical and aligns with the agreements you wish to make.

  • Draft document or legal review
  • One adjustment round
  • Clear explanation where necessary
  • Fixed price where possible

The founders of MKB Juristen

Our organization consists of several small teams working within various legal fields. Each legal field has its own senior in-house counsel and/or lawyers.

Denian Wielhouwer

Corporate lawyer in corporate law & business expert

Denian Wielhouwer

Annelore Hendriks

Corporate lawyer, corporate law, administrative law

Annelore Hendriks

Ilja van Driel

Corporate law attorney, employment law

Ilja van Driel

Jaime Boogaers

Corporate law, ICT & privacy law, energy law attorney

Jaime Boogaers
Custom choices

Which choices determine the content?

The right terms and conditions depend on your working methods and your clients. With the following questions, we will determine together which provisions you need.

Choice or question Why this matters legally
Do you supply consumers or business customers? For consumers, mandatory protection rules apply (Section 6.5.3 of the Dutch Civil Code) and the black and grey lists apply; in B2B, you have more freedom
Do you provide services, supply products, or both? This determines whether you include best-efforts or results-based obligations, warranties, and retention of title
How do you want to limit your liability? The choice between a limit based on invoice value or the insured amount determines your risk in the event of damage
Do you work with prepayment or payment after delivery? The payment term, default policy, and collection provisions follow from this
Do you process customers' personal data? We then align the terms with the GDPR and, where necessary, refer to a separate data processing agreement
Clauses and provisions

Which elements belong in general terms and conditions drafted by lawyers?

Good general terms and conditions cover the entire lifecycle of an assignment: from quotation to payment and dispute. Below you will see the components that we include as standard and tailor to your company.

Provision Relevant to Legal point of attention
Applicability and definitions With every quotation and agreement Determines to which legal relationships the conditions apply and excludes conditions of the counterparty
Offer, formation and price Before and upon concluding the agreement Specifies when an agreement is concluded and how prices and additional work are determined
Payment and collection After delivery or invoicing Regulates payment terms, default, statutory commercial interest (Art. 6:119a BW) and extrajudicial costs
Delivery and execution During execution of the assignment Describes deadlines, best-effort or result obligations, and consequences of force majeure
Liability and indemnification In case of damage or complaint Limits your liability to the extent permitted by law and links it to invoice value or insurance
Complaints, dissolution and suspension In case of dispute or breach of contract Sets complaint periods and the conditions under which parties may dissolve or suspend
Intellectual property and confidentiality For creative or consultancy work Determines who holds rights to results and how confidential information is protected
Applicable law and disputes In case of conflict Selects Dutch law and the competent court, so that proceedings proceed predictably
Use in practice

How do you use this document correctly?

General terms and conditions are only effective if you apply them correctly and make them known. Follow these steps to make them a legally valid part of your agreements.

Situation What should you do? Point of attention
Before or at the conclusion of the agreement Provide the terms and conditions or make them reasonably available (Art. 6:233-234 BW) Conditions not provided in a timely manner may be annulled by the other party
On quotation, order confirmation, and invoice Explicitly refer to the applicable terms and conditions A clear reference prevents discussion regarding applicability
In online services Make the terms and conditions downloadable and have the customer actively accept them Electronic delivery must enable storage and consultation
In the event of changes to prices, working methods, or legislation Have the terms and conditions periodically reviewed and updated Outdated provisions may become void or unusable
Common mistakes

Common mistakes

Many entrepreneurs use copied or outdated terms and conditions. These are the mistakes we encounter most often in practice and how to avoid them.

Wrong Consequence Better approach
failure to provide conditions in a timely manner The counterparty invalidates the terms and conditions, and you are left empty-handed Always provide the terms and conditions before or at the conclusion of the agreement
Copy standard text from the internet Provisions do not suit your industry or are unreasonably burdensome Have custom terms and conditions drafted by a lawyer
Unlimited or unrealistic exclusion of liability The clause is invalidated, causing you to actually run a greater risk Limit liability in a manner that holds up by law
Ignoring consumer rules Conditions conflict with the black or grey list and are void or voidable Use a separate consumer version that complies with Section 6.5.3 of the Dutch Civil Code
Failure to update terms and conditions for years Provisions no longer align with the law or working methods Have the terms and conditions periodically legally reviewed and updated
Risk profile

What is your situation and what do you pay attention to?

Which provisions carry the most weight varies by company. If you recognize your situation below, you know what to pay extra attention to.

Risk profile Example Focus in the document
Service provider with advisory work You provide knowledge and advice, not a tangible product Duty of care, liability limit and intellectual property
Supplier of products You supply goods to customers Retention of title, warranty, complaint periods and delivery
Webshop or online service to consumers You sell remotely to private individuals Right of withdrawal, mandatory consumer rules and electronic delivery
Company with payment problems with customers You regularly fall behind Clear payment terms, default, commercial interest and collection costs
Additional documents

When is this document not enough?

General terms and conditions govern your standard working methods but do not cover every agreement. In these situations, you need a supplementary or different document.

Situation Supplementary document Why
Situation Related document Explanation
You process personal data on behalf of a client Data Processing Agreement The GDPR requires a separate agreement for this, in addition to your general terms and conditions
You share confidential information with a party Confidentiality Agreement For strong confidentiality, record agreements in a separate NDA
A customer remains unpaid despite reminders Debt collection If your payment terms do not help, engage our collection service
Explanation of this document

Drafting General Terms and Conditions by Legal Experts, why?

Not every entrepreneur knows exactly what general terms and conditions drafted by lawyers are, when you need them, and which risks they must cover. That is why we explain below what this document entails, what you should look out for, and why customized legal terms are important.

Why have your general terms and conditions drafted or reviewed by legal experts?
For most entrepreneurs, general terms and conditions are the least glamorous document in the business — and at the same time, the document that hits hardest when things go wrong. A copied set of terms, an online generator, or an outdated template offer a false sense of security: they look professional but systematically contain the same gaps. The limitation of liability that excludes consequential damages but sets no maximum for direct damages. The retention of title clause that appears only on the invoice instead of before delivery. The complaint period that is void against consumers. The choice of forum clause that can be annulled in the case of a consumer. A legal expert drafting or reviewing your general terms and conditions does not merely check whether the text is legally sound — they assess whether the conditions truly offer protection against the risks *you* face in your specific business and industry. Our legal experts draft custom general terms and conditions for your company or review your existing set for legal validity, completeness, and enforceability — for business clients *and* consumers, tailored to your sector and business model.
What is the difference between having general terms and conditions drafted and having them checked?
Both services are useful, but for different situations. Drafting is recommended if you do not yet have general terms and conditions, if your current terms have been copied from another company and are not tailored to your activities, if your business model has changed significantly — new services, new type of customer, new sector — or if an incident has shown that your terms contain a gap. Reviewing is recommended if you are unsure whether your existing terms still comply with current legislation, if you have a new customer or supplier who challenges your terms, if you want to know which clauses are enforceable and which are not with your consumers, or if you want to compare your own terms with those of your counterparty before signing a contract. During a review, our legal experts provide a clear overview of the weak points in your existing set and propose targeted improvements — without you having to have everything rewritten. After the intake, our legal experts will advise you on which service is most efficient for your situation.
Which clauses differ for business customers compared to consumers?
The distinction between business customers (B2B) and consumers (B2C) is the most decisive difference regarding the content and enforceability of general terms and conditions. With business customers, parties enjoy considerable contractual freedom: limitations of liability, short complaint periods, differing payment terms, and choice of forum are generally enforceable as long as they are not unacceptable according to standards of reasonableness and fairness. With consumers, the black list of Article 6:236 —clauses that are always void—and the grey list of Article 6:237 of the Dutch Civil Code—clauses that are presumed to be unreasonably burdensome. Typical B2B provisions that cause problems with consumers include a complaint period shorter than two months after discovery of the defect, a choice of forum for the court in your place of establishment if that is not also the consumer's place of residence, and limitations of liability that also exclude personal injury or death damages. If you supply to both business customers and consumers, you effectively need two sets of terms and conditions—or one set with expressly distinct provisions per customer category. Our legal experts ensure the right structure for your client mix.
How does a lawyer systematically review your existing general terms and conditions?
A professional review of your general terms and conditions is conducted using a fixed checklist that systematically examines the most critical legal risks. The first test is the applicability test: have your terms and conditions been declared applicable correctly, and do you have an effective antitrust clause that rejects your counterparty's terms and conditions? The second is the liability test: does your limitation of liability limit both consequential and direct damages, and is there a maximum amount and a limitation period? The third is the consumer law test: does the set contain no blacklist or greylist clauses if you also supply to consumers? The fourth is the retention of title test: was the retention of title agreed upon before or at the time of concluding the agreement, and not merely mentioned on the invoice? The fifth is the continuing effect test: do confidentiality and intellectual property provisions continue after the end of the agreement? The sixth is the GDPR test: if you process personal data of your customers, do your terms and conditions comply with the transparency obligations of Article 13 of the GDPR? And the seventh is the currency test: have there been relevant legislative changes since the drafting of your terms and conditions that require adjustment — think of the Transparent Employment Conditions Directive, the Digital Services Act, or the Data Act. Following the review, our legal experts provide a written report containing the findings and concrete proposals for improvement.
How do you make your terms and conditions enforceable in every transaction?
The best general terms and conditions are worthless if they do not apply at the time the agreement is concluded. Enforceability requires three things. First, a reference in every transaction: every quotation, order confirmation, invoice, and email in which you make an offer must refer to your general terms and conditions with a link or a location indication where the customer can consult them. Second, provision: for consumers, the terms must be provided physically or digitally before or at the time of concluding the agreement — a reference to a URL is permitted in online transactions if the consumer can actually visit the URL and the page is accessible at the time of conclusion. Third, a functioning battle of forms clause: if your business client uses their own purchasing terms and conditions, your set must expressly reject the applicability of those purchasing terms and conditions. Your general terms and conditions must also contain a version date so that, in the event of a dispute, it is clear which version applied. Our legal experts draft the applicability structure that holds up in every transaction.
Which industry-specific provisions must not be missing from your general terms and conditions?
In addition to the generic provisions applicable to every enterprise, there are industry-specific provisions whose absence leads to liability or unexpected obligations. For IT and software: an uptime disclaimer, a data processing paragraph establishing the GDPR legal basis, a source code ownership clause, and an escrow reference for custom software. For construction and installation: a reference to the UAV (Uniform Administrative Conditions) or a deviation from the UAV, an additional work regulation that prevents scope creep, and a handover procedure. For business services and consultancy: a best-efforts obligation clause establishing the classification of the obligation, an additional work costs procedure, and a confidentiality provision with residual effect. For e-commerce and webshops: the fourteen-day right of withdrawal, the guarantee of conformity, delivery periods, and the procedure for non-conformity. For healthcare: the WGBO information obligations, the Wkkgz complaints procedure, and the twenty-year retention period for medical records. Our legal experts are familiar with the industry-specific pitfalls and incorporate the relevant provisions as standard.
How does it work at MKBjuristen?
After a brief intake regarding your company, your client base, and your existing documentation, our legal experts draft custom-made terms and conditions or review your existing set using a systematic checklist. When drafting, you provide a set tailored to your industry and business model that is enforceable against business clients, complies with consumer protection regulations, and is up-to-date. When reviewing, you provide a written report with findings and concrete proposals for improvement, including an amended version of the weakest provisions. We also advise you on the applicability structure that holds up in every transaction.
What does 'handing over' mean and why does it determine whether your terms and conditions apply?

General terms and conditions are binding on your customer only if you provide them before or at the time of concluding the agreement and give the customer a reasonable opportunity to review them. If you fail to do so, the clauses are voidable pursuant to Article 6:233 sub b in conjunction with Article 6:234 of the Dutch Civil Code. Referring to them on the invoice is too late, as the agreement has already been concluded by then.

Additional rules apply to online sales: the terms and conditions must be available before placing the order in a way that allows the customer to save them and consult them later. Therefore, our legal experts review not only the text but also your quotations, order confirmations, ordering process, and email templates to ensure that the terms and conditions are actually applicable.

The black and grey list: what is and isn't allowed towards consumers?

If you sell to consumers, mandatory protection rules apply. The law provides for a black list of clauses that are always unreasonably burdensome (Article 6:236 of the Dutch Civil Code) and a grey list of clauses that are presumed to be unreasonably burdensome (Article 6:237 of the Dutch Civil Code). A clause on the black list is voidable without further ado; for the grey list, you must be able to substantiate why the clause is reasonable in your situation.

You have more contractual freedom towards business clients, but the open standard of Article 6:233 sub a of the Dutch Civil Code applies there as well: a clause may not be unreasonably burdensome in view of the nature of the agreement and the mutual interests. If you operate in both B2B and B2C sectors, the wording must be tailored accordingly, sometimes with separate provisions or two sets of terms and conditions.

Whose terms apply if both parties refer to them?

In practice, both buyer and seller often refer to their own general terms and conditions. Under Dutch law, the so-called battle of forms of Article 6:225 paragraph 3 of the Dutch Civil Code applies in principle: the terms referred to first prevail, unless those terms have been expressly rejected by the other party.

Therefore, an explicit rejection of your counterparty's terms and conditions is often decisive. We incorporate such a rejection into your terms and conditions and assess how you consistently apply them in your sales process, ensuring you do not unknowingly fall under the other party's terms.

What does it cost and how quickly will you receive your general terms and conditions?

We draft custom general terms and conditions at a fixed price starting from 99 euros, with clear information regarding costs upfront. You will receive a draft document first; only then will we invoice. We deliver within the agreed timeframe as standard, with expedited delivery available.

The final price depends on the complexity: the number of services or products, whether you supply consumers or businesses, and whether you sell online. During the free intake, we determine together what you need, so that you do not pay for terms that do not suit your business.

Are you unsure whether your document is legally correct? We would be happy to assess the sensible course of action: drafting, reviewing, or amending.
Request a quote

Why not use a standard document?

A standard document often seems like a quick solution, but usually does not fully align with your company, agreements, risks, and way of working. Our legal experts draft documents that fit your situation.

Standard document
SME Lawyers
Not tailored to your business
Tailored to your company, industry, and working methods
No control over your specific situation
Consultation with a lawyer and assessment of your risks
Possibly outdated or incomplete
Verification of current and practical provisions
No personal explanation
Explanation regarding the use of the document

A standard document seems cheap, until it doesn't fit your situation properly. That is why we provide custom legal solutions tailored to your business.

Customization per industry and usage process

General terms and conditions drafted by legal experts are particularly valuable when they align with your way of working. Therefore, we consider industry, customer type, sales channel, quotation process, payment, delivery, execution, and liability risk.

Services & advice

Attention to scope, additional work, effort, payment, IP, complaints, and liability.

Trade & delivery

Attention to payment, delivery, retention of title, transfer of risk, warranty, and transport.

Webshop & online sales

Attention to withdrawal, returns, digital delivery, consumer information, and privacy.

Construction, installation & execution

Attention to planning, additional work, delivery, warranty, materials, and damage.

IT, SaaS & software

Attention to licenses, support, uptime, data, security, IP, and liability.

B2B and consumers

Attention to the difference between business customers, consumer protection, and voidable clauses.


General terms and conditions drafted by legal experts must align with both text and practice. That is why we look at how you prepare quotations, close contracts, sell, deliver, invoice, and handle complaints.

Common mistakes in terms and conditions

General terms and conditions sometimes seem standard, but errors regarding applicability, liability, payment, or consumer rules can have major consequences.

  • Mention conditions only on the invoice
  • Use a free example without legal review
  • Do not differentiate between consumers and business customers
  • Failure to limit liability or limiting it incorrectly
  • Do not reject customer purchasing terms
  • The handling of payment, complaints, and warranty is too vague
  • Do not adapt conditions to industry or working methods
  • No control over unreasonable or vulnerable provisions

Have general terms and conditions properly drafted by a lawyer and prevent unnecessary problems in the future. Good terms and conditions protect not only on paper but also apply to quotations, contracts, sales, and disputes.

Does a lawyer need to draft general terms and conditions?

It is not mandatory, but it is advisable if you want terms and conditions that suit your business, customer type, risks, and working methods.

Are general terms and conditions valid if they appear on the invoice?

Usually, that is too late if the customer only sees them after the agreement has been concluded. Provide terms and conditions before or at the time of concluding the agreement.

Can I use terms and conditions for free?

An example can serve as a starting point, but rarely fits your business, industry, customer type, and liability risk perfectly.

What is the difference between general terms and conditions and a contract?

General terms and conditions govern standard agreements for multiple agreements. A contract contains the specific agreements for a single assignment, delivery, or collaboration.

Can MKB Juristen review existing general terms and conditions?

Yes. We check, among other things, applicability, payment, delivery, complaints, warranty, liability, consumer regulations, IP, and rejection of customer terms and conditions.

Contact us

Annelore Hendriks

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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