Custom legal document

Drafting a general liability statement

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SME Lawyers

Don't take a gamble on this: holes in a self-made document have major consequences.
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How does it work?
Our services include a free consultation, a draft document, a revision round, and a final document. We invoice after sending the draft document.

Experience with legal services for entrepreneurs since 2001
Lawyers and legal professionals.Direct contact with a specialist who thinks practically.
Fixed rates.Where possible, clarity regarding costs in advance.
Within 4 hoursWe respond quickly to your request.
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  • MKBjuristen.nl partner
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An incorrect document often provides a false sense of security.
You think everything is taken care of, but only discover whether the document actually works during a conflict or claim.

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You will receive a final version with instructions on correct usage.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law
Attorney, 16 years of experience

A legal document must not only be legally correct. Above all, it must align with how the entrepreneur will actually use the document

  • Lawyers and in-house counsel
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About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year
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from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

  • Our legal expert spends 0.5 to 1.5 hours on the check
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  • Attention to liability, payment, and termination
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from 249.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

  • Our legal expert spends 1.5 to 2.5 hours checking and making adjustments
  • Telephone intake with a lawyer
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  • Suitable for new services, customers, or risks
  • Delivered within 5 working days, express delivery possible

About us

Our expertise

Our lawyers and in-house counsel specialize in drafting, reviewing, and amending legal documents and contracts. We look not only at the legal text but also at how you use the document in practice.

Custom solutions for your industry

Every business operates differently. That is why we take your industry, customers, working methods, and specific risks into account.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Fixed rates in advance
  • Tailored legal solutions for entrepreneurs
  • Thousands of agreements per year

Reviews (21)

Khadija

We immediately clicked well with the lawyer who assisted us. The process was clear from start to finish. A reliable partner who strives for perfection in their documents.

Sara

The intake was not only informative, but we learned a lot right away. We received an excellent explanation of the implications of the applicable law in our international contracts. The service was professional and personal.

Jamal

The clear structure of the process was well communicated in advance. Coordination with our accountant was flawless and professional. A reliable partner who strives for perfection in their documents.

Esther

The lawyer got straight to the heart of the matter. It was pleasant that what was important was explained in plain language. A party that delivers on what it promises on its website.

Max

We quickly received a clear and competitive quote. The review gave us more certainty before we started using the document. Everything was delivered neatly and on time.

Richard

Our company's specific needs were listened to carefully beforehand. Despite the tight deadline, there was no compromise on thoroughness and quality. These documents will undoubtedly save us a lot of headaches in the future.

Julia

A very smooth onboarding as a new client. The lawyer showed great commitment to safeguarding our interests. The quality fully met our expectations.

Jurre

We quickly gained the certainty we were looking for. The concept was clear and practically applicable. The service was professional and personal.

Rayane

I am extremely pleased with the quick and adequate initial response. It is great that complex legal theories were explained with simple practical examples. These documents will undoubtedly save us a lot of headaches in the future.

Malika

I was spoken to very kindly on the phone. The translation of our core values ​​into the code of conduct was incredibly well done. A reliable partner that strives for perfection in their documents.

Sabine

I was spoken to very kindly on the phone. Our industry was taken into account. Our customers respond positively to the clear general terms and conditions.

Stefan

The communication was friendly and professional. The lawyer always maintained an overview, even when the wish list changed in the meantime. The service was professional and personal.

Sandra

We quickly gained a clear picture of the possibilities. The final document looked professional. The end result aligns 100% with our high standards.

Joost

We urgently needed a lawyer and were helped immediately. We appreciated the honesty when it turned out that a specific request of ours was legally unfeasible. A party that delivers on what it promises on its website.

Anne

We were looking for certainty and received it immediately in the first meeting. The fee structure was transparent, so we knew exactly where we stood during the process. A party that delivers on what it promises on its website.

Ibrahim

We really appreciated the transparency regarding the costs upfront. The aftercare and the opportunity to ask brief questions were perfectly arranged. A reliable partner that strives for perfection in their documents.

Sharon

The document aligned well with our wishes. They managed to get a stalled negotiation moving again by proposing a smart compromise. The final result meets our high standards 100%.

Melissa

Practical advice that we could use immediately. The lawyer's empathy and understanding made this a very pleasant collaboration. A reliable partner who strives for perfection in their documents.

Meryem

The direct translation of our problem into a legal solution was impressive. The adjustments were logical and carefully incorporated. These documents will undoubtedly save us a lot of headaches in the future.

Manon

They really thought along with our situation. It was nice that they didn't charge by the hour for a simple extra question. Our customers respond positively to the clear general terms and conditions.

Dounia

The process ran smoothly and was well-organized. The lawyer needed only half a word to create the right context. The document was flawlessly accepted by our investors.

Meet our office

Our ContractCheck, simply explained what can all go wrong.

Why MKB Juristen?

Since 2001, we have been active as a no-nonsense legal firm for entrepreneurs. We quickly get to the heart of the matter: with a thorough assessment, clear answers, and a document that works practically.

  • Nationwide coverage
  • First consultation free and without obligation
  • Fixed rates where possible
  • Affordable legal advice from lawyers and legal experts
  • Always a response within 4 hours

First, see how we work

A legal document requires trust. You see immediately who we are, how we help entrepreneurs, and why we do not work with standard templates.

  • You can view our working method before submitting an application
  • You will get a feel for the office and the people faster
  • The video supports the choice for customized legal solutions
  • After that, you can immediately request a quote or intake

What you can expect from us

We translate your situation into a legal document that you can actually use. You won't receive a loose template, but a document tailored to your business, agreements, and risks.

  • A clear roadmap: intake, concept, revision round, and final version
  • Practical explanation on how to use the document
  • Legal attention to liability, payment, and termination
  • Where possible, provide clarity in advance regarding price and delivery time
Are you unsure whether you should have the document drafted, checked, or amended?
During the initial consultation, we will determine the sensible course of action together. Afterward, you will know exactly where you stand.

Why customization?

A legal document only works well if it aligns with your business, agreements, risks, and industry. That is why we do not work with a standard generator, but with legal experts who assess your situation.

  • Prepared for your company
  • Telephone consultation included
  • No standard template
  • Review by legal specialists

What do you get?

You will receive a legal document that is practical and aligns with the agreements you wish to make.

  • Draft document or legal review
  • One adjustment round
  • Clear explanation where necessary
  • Fixed price where possible

The founders of MKB Juristen

Our organization consists of several small teams working within various legal fields. Each legal field has its own senior in-house counsel and/or lawyers.

Denian Wielhouwer

Corporate lawyer in corporate law & business expert

Denian Wielhouwer

Annelore Hendriks

Corporate lawyer, corporate law, administrative law

Annelore Hendriks

Ilja van Driel

Corporate law attorney, employment law

Ilja van Driel

Jaime Boogaers

Corporate law, ICT & privacy law, energy law attorney

Jaime Boogaers
Custom choices

Which choices determine the content?

The correct wording depends on your situation. The questions below determine which legal basis you choose and how strictly you address the other party.

Choice or question Why this matters legally
Is the legal basis breach of contract or tort? In the case of a contract, there is usually a breach of performance and a notice of default is required; outside of a contract, it often concerns a tort, where default sometimes occurs immediately.
Is the damage already permanent or still developing? You include a reservation for continuous or future damage, so that you can claim additional damages later.
Are you holding a natural person or a legal entity liable? In the case of a legal entity, you hold the company liable; in some cases, a director can also be held personally liable, which requires a separate assessment.
Do you want to interrupt the statute of limitations immediately? If the statute of limitations is imminent, include an explicit notice of interruption in which you unequivocally reserve the right to performance.
Are you granting a remediation period or demanding immediate compensation? A reasonable period of time prevents disputes regarding default; in the event of permanent impossibility of performance, you may claim damages immediately.
Clauses and provisions

Which components belong in a general liability statement?

A liability claim is only effective if the core components are fully and concretely completed. The components below ensure that the opposing party knows what they are being held accountable for and that you safeguard your legal position.

Provision Relevant to Legal point of attention
Party details Always Full name and address details of yourself and the party held liable, so that the letter demonstrably reaches the correct person or legal entity.
Description of the event Always Concrete facts: what happened, on what date and at what location, so that it is unmistakable what is involved.
Legal basis Always The grounds on which you hold liable, such as breach of contract or tort, explained briefly and clearly.
Description of the damage Always The damage suffered and yet to be expected, specified or estimated as far as possible, subject to supplementation.
Notice of default and remedy period In case of breach of contract A reasonable period within which the other party must still perform or compensate for the damage, before default occurs.
Reservation of rights Always Express reservation of all rights and defenses, including further damages, interest, and costs.
Entitlement to interest and costs Optional Statement that you also claim statutory interest and any extrajudicial costs.
Date and signature Always Date and signature, so that the moment of establishing liability and thereby of any interruption is established.
Use in practice

How do you use this document correctly?

A notice of liability must demonstrably reach the opposing party at the right time. The steps below will help you use the document correctly.

Situation What should you do? Point of attention
As soon as you discover damage Hold the other party liable in writing as soon as possible Acting quickly prevents the loss of evidence and preserves your rights against the statute of limitations.
For shipping Send by registered mail or email with confirmation of receipt This way, you can prove later that and when the letter was received.
After shipping Keep a copy and all supporting documents in a file A complete file is indispensable if the case escalates to legal proceedings.
In the absence of a response Send a reminder after the remediation period or engage a lawyer Timely follow-up keeps the pressure on and prevents your claim from becoming time-barred.
Common mistakes

Common mistakes

When filing a liability claim, things often go wrong in the wording or timing. The errors listed below can cost you your rights.

Wrong Consequence Better approach
Too vague description of the event The opposing party disputes that he was addressed regarding the correct fact Describe the event concretely with the date, place, and facts.
No or too short recovery period No default occurs, as a result of which compensation is not claimable In the event of non-performance, grant a reasonable period of time to still comply.
No reservation of rights You cannot claim additional damages or interest later Always include an explicit reservation of all rights.
Holding liable too late The claim is time-barred and can no longer be enforced Hold liable immediately and, if necessary, interrupt the statute of limitations in a timely manner.
Shipment without proof You cannot prove that the letter was received Send by registered mail or with acknowledgment of receipt and keep the proof.
Risk profile

What is your situation and what do you pay attention to?

The approach varies depending on the situation. Below you will see common cases and what to look out for in each of them.

Risk profile Example Focus in the document
Supplier fails to honor agreements The other party fails to deliver, delivers late, or delivers defectively, and you suffer damage as a result Document the deficiency and issue a notice of default with a reasonable period for rectification.
Damage caused by a service provider A contractor commits a professional error with financial consequences Substantiate the error and the causal link between the error and the damage.
Damage caused by a third party outside the contract Someone causes damage without an agreement Hold liable on the grounds of unlawful act and substantiate imputability.
Impending statute of limitations The statutory time limit for filing your claim is expiring Include an explicit notice of interruption to safeguard your right.
Additional documents

When is this document not enough?

Sometimes filing a liability claim is only the first step. In the situations below, you will need additional documents or legal assistance.

Situation Supplementary document Why
The counterparty does not pay after being held liable Debt collection If payment is not received, you can have the debt collected or initiate legal proceedings.
The damage arises from an ongoing contract Cooperation Agreement Good contractual agreements regarding liability prevent a lot of disputes afterwards.
You want to protect confidential information during a dispute Confidentiality Agreement A confidentiality agreement prevents sensitive information from becoming public during negotiations.
Explanation of this document

Drafting a general liability statement, why?

Not every entrepreneur knows exactly what general liability insurance is, when you need it, and which risks it must cover. That is why we explain below what this document entails, what you should look out for, and why tailored legal solutions are important.

What is a liability claim?
A notice of liability is a written communication by which you formally hold another party responsible for the damage you have suffered and indicate that you wish to recover that damage from them. A notice of liability is more than just an angry letter: it serves a concrete legal function. Firstly, it interrupts the statute of limitations for your claim for damages, ensuring that your right to compensation does not expire while you are still assessing or negotiating the damages. Secondly, it establishes the factual basis upon which you base your claim, which strengthens your evidentiary position in any potential proceedings. Thirdly, it gives the party being sued—and their insurer—the opportunity to acknowledge liability and reach an amicable settlement. A legally correct and fully drafted notice of liability significantly increases your chances of a successful claim and prevents procedural pitfalls that could undermine your right to compensation. Our lawyers will draft a legally substantiated notice of liability for you that interrupts the statute of limitations, clearly formulates the basis of liability, and provides maximum protection for your evidentiary position—whether it concerns breach of contract, tort, directors' liability, or special statutory liability.
What is the difference between liability for breach of contract and unlawful act?
The distinction between these two grounds is of great practical importance for the content and strategy of your liability claim. In the case of breach of contract under Article 6:74 of the Dutch Civil Code, the counterparty fails to fulfill a contractual obligation. Examples include a contractor delivering defective work, a supplier failing to deliver on time, or a service provider performing below par. In principle, breach of contract requires that the debtor be in default—usually through a notice of default—before you can claim damages. The limitation period is ten years under Article 3:307 of the Dutch Civil Code. In the case of unlawful act under Article 6:162 of the Dutch Civil Code, the counterparty acts contrary to the law, to a right of another, or to what is proper in social conduct, without a contractual relationship existing. Examples include a traffic accident, professional negligence, endangering public safety, or unfair competition. A notice of default is not required. The limitation period is five years after the day on which you became aware of the damage and the liable party, and in any event twenty years after the damage-causing event pursuant to Article 3:310 of the Dutch Civil Code. The choice of legal basis determines the limitation period, the burden of proof, and the requirements to be met — and thus the strategy for your claim of liability.
What elements must a notice of liability contain?
A legally sound notice of liability contains at least the following elements. An accurate description of the facts: when did the damage-causing event occur, what exactly happened, and which circumstances are relevant. A substantiated legal basis: on which legal grounds do you hold the opposing party liable — breach of contract, tort, strict liability, or a specific statutory basis — with reference to the applicable articles of law. A damage overview: a specified statement of the damage suffered and damage yet to be expected, including material damage, consequential damage, lost profits, and any non-material damage. A declaration of interruption: an explicit statement that you reserve the right to compensation, sufficiently clear and specific to qualify as an act of interruption pursuant to Article 3:317 of the Dutch Civil Code. A response period: a reasonable period within which you expect a response from the opposing party. And an announcement of further steps in the event that an adequate response is not received. Our lawyers ensure that all elements are present correctly and completely.
Why is the interruption of the statute of limitations so important?
The interruption of the statute of limitations is often the primary legal function of a notice of liability. If you allow the limitation period to expire unnoticed, you lose your right to compensation—regardless of the strength of your substantive claim. Pursuant to Article 3:317 of the Dutch Civil Code, the statute of limitations is interrupted by a written demand or notification in which the creditor unequivocally reserves their right to performance or compensation. The act of interruption must be sufficiently clear: a vague letter without an explicit claim for compensation may be insufficient for a valid interruption. After interruption, a new limitation period begins to run—another five years for a claim arising from a tort, and another ten years for breach of contract. It is therefore of great importance to send the notice of liability in a timely manner and to repeat it periodically if the settlement of damages is lengthy. Our lawyers monitor the limitation periods in your file and ensure timely acts of interruption.
What are the specific forms of liability that SME entrepreneurs face?
In addition to the general legal bases of breach of contract and tort, the law recognizes a number of special forms of liability that regularly arise in the SME sector. Under directors' liability pursuant to Article 2:9 of the Dutch Civil Code or Article 6:162 of the Dutch Civil Code, a director can be held personally liable for damages resulting from improper management or in the event of bankruptcy. Under product liability pursuant to Article 6:185 of the Dutch Civil Code, the producer is liable for damage caused by a defective product, without the need to prove fault. Under employer liability pursuant to Article 7:658 of the Dutch Civil Code, the employer is liable for damage suffered by an employee in the performance of their duties, unless the employer demonstrates that they have fulfilled their duty of care — a reversal of the burden of proof in favor of the employee. Under building liability pursuant to Article 6:174 of the Dutch Civil Code, the owner of a defective building is liable for damages, even without fault. And in the case of hidden defects in real estate, the seller can be held liable on the grounds of non-conformity or error. For each of these special forms, specific requirements apply regarding the establishment of liability and the burden of proof. Our lawyers will draft a statement of liability for you that is tailored to the specific basis of your claim.
What is the role of the liability insurer and how does that influence your strategy?
In most business liability cases, the party being sued is insured through a liability insurance policy . In practice, the notice of liability reaches not only the party being sued but also their insurer, who takes over the settlement of the claim. This has implications for your strategy. The insurer assesses the claim for coverage — does the alleged damage fall within the policy coverage, or is there a ground for exclusion? Subsequently, they assess the basis of liability and the extent of the damage. A well-substantiated notice of liability with a specified overview of the damage and a clear legal basis significantly accelerates the settlement by the insurer. A vague or legally weak letter gives the insurer room to dispute liability or minimize the extent of the damage. If the party being sued does not have insurance themselves, you must carefully assess the possibilities for recovery — a judgment only has value if the opposing party is actually able to pay. Our lawyers assess the recovery position before we send the notice of liability.
When do you hold multiple parties liable simultaneously?
In more complex damages cases, it is possible—and sometimes necessary—to hold multiple parties liable simultaneously . Consider a construction dispute where both the main contractor and the subcontractor are responsible for the defect, or a workplace accident where both the employer and the hirer are liable. With joint and several liability under Article 6:102 of the Dutch Civil Code, you can hold any liable party liable for the full amount of the damage—the internal burden of payment is a matter between the liable parties themselves. If you appoint only one party, you run the risk that that party will lose out if insolvency proves to be the case. Holding all involved parties liable simultaneously provides maximum protection for your recovery position. Our lawyers will assess who else can be held liable in your situation, in addition to the primary liable party.
How does the determination of liability relate to the defense of contributory negligence?
The party being sued may invoke own fault pursuant to Article 6:101 of the Dutch Civil Code. If the damage is partly the result of a circumstance attributable to the injured party themselves, the obligation to pay compensation is reduced proportionally to the personal contribution to the damage. In extreme cases, the obligation to pay compensation lapses entirely. A notice of liability that describes your own actions negligently or acknowledges facts you might wish to dispute at a later stage can provide the opposing party with grounds for a defense of contributory negligence. Conversely, you can anticipate an expected defense of contributory negligence in your notice of liability by placing the relevant circumstances in a context favorable to you. Our lawyers fully assess the facts of your case before drafting the notice of liability, ensuring that the letter protects your position rather than weakening it.
How much does it cost to draft a liability claim at MKBjuristen?
We work transparently and pragmatically. After a brief intake, we map out the facts, the basis of liability, the extent of the damage, and the recovery position. Based on this, we draft a statement of liability that is legally correct, interrupts the statute of limitations, clearly substantiates the basis of liability, and strengthens your evidentiary position. For simple cases with a clear basis, we work at a competitive fixed rate. In more complex cases involving multiple liable parties, a confluence of legal bases, or a substantial claim for damages, we provide you with a transparent price quotation in advance.
How does it work at MKBjuristen?
Upon receipt of your file, our lawyers first determine the limitation period — is timely action required? Next, we assess the basis of liability, the evidentiary position, the extent of the damage, and the possibilities for recovery. Based on this, we draft a notice of liability tailored to your specific situation — with the correct legal basis, a complete overview of the damage, a legally valid declaration of interruption of the limitation period, and a clear announcement of subsequent steps. We also advise you on the expected response from the opposing party or their insurer and the most effective follow-up strategy: amicable settlement, mediation, or judicial proceedings. From the initial notice of liability to judgment and execution, our lawyers guide you through the entire liability process.
Are you unsure whether your document is legally correct? We would be happy to assess the sensible course of action: drafting, reviewing, or amending.
Request a quote

Why not use a standard document?

A standard document often seems like a quick solution, but usually does not fully align with your company, agreements, risks, and way of working. Our legal experts draft documents that fit your situation.

Standard document
SME Lawyers
Not tailored to your business
Tailored to your company, industry, and working methods
No control over your specific situation
Consultation with a lawyer and assessment of your risks
Possibly outdated or incomplete
Verification of current and practical provisions
No personal explanation
Explanation regarding the use of the document

A standard document seems cheap, until it doesn't fit your situation properly. That is why we provide custom legal solutions tailored to your business.

Custom solutions per industry and company

Every business operates differently and faces different legal risks. Therefore, we tailor the document to your industry, customers, agreements, and way of working.

Webshops & e-commerce

Focus on online sales, delivery, returns, complaints, payment, digital products, and consumer regulations.

Business services

Attention to the assignment, additional work, liability, payment, termination, and reliance on client information.

Construction, installation & execution

Attention to planning, delivery, warranties, additional work, materials, delays, and liability risks.

Software, SaaS & digital services

Attention to licenses, availability, support, updates, data, intellectual property, and limitation of liability.

Trade, supply & wholesale

Attention to delivery, transport, payment, retention of title, warranties, delivery times, and international agreements.

Consultants, freelancers & advisors

Attention to scope, best efforts obligations, cancellation, payment, liability, and confidential information.


A legal document only has value if it suits your practice. That is why we look not only at the text, but also at how you use the document in your business.

Common mistakes with legal documents

A legal document often seems simple, but small errors can have major consequences later on. In practice, we see that entrepreneurs run the greatest risk when a document does not align well with their business, agreements, or way of working.

  • Using a standard document that does not suit the company
  • Forgot important agreements regarding payment, delivery, liability, or termination
  • Have a document generated without legal review
  • Continuing to use old documents while the company has changed
  • Not knowing how the document should be used correctly in practice

A legal document only prevents problems if it suits your situation. That is why we look not only at the text, but also at your company, agreements, and risks.

Why is a standard document often not enough?

Because a standard document does not take into account your industry, customers, risks, and specific agreements, important provisions may be missing or not align well with your practice.

Can I create a legal document myself using AI?

AI can assist in creating text, but does not independently assess whether the document is legally appropriate, complete, and usable for your business. Legal review therefore remains important.

When do I need to have my document checked?

Have your document checked if your business has changed, you have new customers or services, you have doubts about existing agreements, or the document has not been updated for a long time.

Will I also receive an explanation about the use of the document?

Yes. We explain how to use the document in practice, what to look out for, and which steps are important to prevent disputes afterwards.

Contact us

Annelore Hendriks

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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