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Drafting a framework agreement

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SME Lawyers

Do not hastily put this document together yourself — a false sense of security is harmful.
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Our services include a free consultation, a draft document, a revision round, and a final document. We invoice after sending the draft document.

Experience with legal services for entrepreneurs since 2001
Lawyers and legal professionals.Direct contact with a specialist who thinks practically.
Fixed rates.Where possible, clarity regarding costs in advance.
Within 4 hoursWe respond quickly to your request.
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  • MKBjuristen.nl partner
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An incorrect document often provides a false sense of security.
You think everything is taken care of, but only discover whether the document actually works during a conflict or claim.

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You will receive a final version with instructions on correct usage.

Mr. Jaime Boogaers
Mr. Jaime Boogaers
Corporate Law
Attorney, 16 years of experience

A framework agreement must primarily clarify what governs the general cooperation and what is agreed upon for each sub-assignment. It is precisely the relationship between the framework agreement, quotation, general terms and conditions, and individual orders that must be legally sound

  • For long-term collaboration and recurring assignments
  • Attention to sub-assignments, call-offs, and ranking
  • Rates, term, termination, and liability clearly regulated
  • Practically usable alongside quotations, orders, and general terms and conditions

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Choose whether you want to have the document drafted, checked, or modified. Prices and options vary per document.

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Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

About us

Our expertise in framework agreements

Our lawyers and in-house counsel assist entrepreneurs with drafting, reviewing, and amending framework agreements. We examine collaboration, sub-assignments, call-offs, rates, duration, ranking, general terms and conditions, liability, IP, data, SLAs, termination, and practical implementation.

Tailor-made solutions for your collaboration

A framework agreement for IT services requires different arrangements than a framework agreement for supply, consultancy, marketing, outsourcing, or preferred supplier relationships. Therefore, we tailor the agreement to your collaboration, client type, risks, and working methods.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Experience with framework agreements and commercial contracts
  • Attention to sub-assignments, liability, and order of precedence
  • Fixed rates in advance where possible
  • Customization
  • About us
from 99.- per document

Do you already have a document, but are unsure if it is still correct? We check content, risks, and practical usability.

  • Our legal expert spends 0.5 to 1.5 hours on the check
  • Telephone intake with a lawyer
  • Checks on content, risks, and practical usability
  • Attention to liability, payment, and termination
  • Concrete points for improvement and legal advice
  • Delivered within 3 working days, express delivery possible
from 249.- per document

Is your document outdated, copied, generated with AI, or no longer suitable? We check and adjust the document.

  • Our legal expert spends 1.5 to 2.5 hours checking and making adjustments
  • Telephone intake with a lawyer
  • Verification of the existing document
  • Adaptation to your business and working methods
  • Suitable for new services, customers, or risks
  • Delivered within 5 working days, express delivery possible

About us

Our expertise in framework agreements

Our lawyers and in-house counsel assist entrepreneurs with drafting, reviewing, and amending framework agreements. We examine collaboration, sub-assignments, call-offs, rates, duration, ranking, general terms and conditions, liability, IP, data, SLAs, termination, and practical implementation.

Tailor-made solutions for your collaboration

A framework agreement for IT services requires different arrangements than a framework agreement for supply, consultancy, marketing, outsourcing, or preferred supplier relationships. Therefore, we tailor the agreement to your collaboration, client type, risks, and working methods.

Our facts

  • Active since 2001
  • Lawyers and in-house counsel
  • Experience with framework agreements and commercial contracts
  • Attention to sub-assignments, liability, and order of precedence
  • Fixed rates in advance where possible

Reviews (21)

Anouar

Scheduling the appointment went very smoothly and quickly. The legal language was strict and forceful where necessary, but lenient where possible. It is clear that they have a passion for entrepreneurship.

Victor

The first impression was simply excellent. Even outside regular hours, we received a quick response to an urgent question. A reliable partner that strives for perfection in their documents.

Najat

Practical advice that we could use immediately. It was nice that they didn't charge by the hour for a simple extra question. The service was professional and personal.

Blackbird

The openness regarding the expected result was very welcome. The documents are written in such a way that they grow with the future of our company. The service was professional and personal.

Michiel

Good service and a clear working method. The advice regarding the collection terms in the terms and conditions was particularly useful for our cash flow. The document was accepted flawlessly by our investors.

Frank

We had never hired a lawyer before, but this was a very pleasant first experience. They provided not only legal but also practical input. Fantastic value for money for this level of expertise.

Jeroen

Excellent communication and a carefully drafted document. We received a clear explanation of the risks. Fantastic value for money for this level of expertise.

Burak

The communication was smooth and professional. A perfect balance was struck between protecting our business and not deterring customers. The end result aligns 100% with our high standards.

Mees

Our complex question was immediately reduced to the essence. The structured way of working ensured that no details were overlooked. Fantastic value for money for this level of expertise.

Ayman

We didn't know exactly which document we needed, but received sound advice immediately. We exchanged quite a few emails, but the responses remained quick and helpful. It is clear that they have a passion for entrepreneurship.

Petra

The working method was clear from the start. The expertise regarding e-commerce legislation was clearly the added value in this process. The service was professional and personal.

Nora

It was a relief to be helped so quickly. We received excellent advice regarding the division of intellectual property rights. The service was professional and personal.

Liam

The proactive approach began even before the quotation was signed. The advice regarding the employment contracts was fully in accordance with the latest legislation. The final result aligns 100% with our high standards.

Driss

I had not expected legal assistance could be so accessible. Communication by email and phone was clear. A reliable partner who strives for perfection in their documents.

Kees

We really appreciated the transparency regarding the costs upfront. The agreements were properly honored. Our customers respond positively to the clear general terms and conditions.

Boris

They immediately zoomed in on the matters that were truly important to us. The proactive attitude while waiting for feedback from our counterparty was very pleasant. Fantastic value for money for this level of expertise.

Farid

The promise of a quick start-up was absolutely fulfilled. The concept was clear and practically applicable. Everything was delivered neatly and on time.

Yara

We received excellent assistance with our legal questions. The entire process felt like a co-creation rather than a one-sided assignment. A reliable partner who strives for perfection in their documents.

Ikram

The process started immediately after our agreement, without delays. The fee structure was transparent, so we knew exactly where we stood during the process. The document was flawlessly accepted by our investors.

Rik

Practical advice that we could immediately put into practice. The expertise regarding e-commerce legislation was clearly the added value in this process. Our clients are responding positively to the clear general terms and conditions.

David

The working method was clear from the start. The concept was ready quickly and highly usable. A reliable partner who strives for perfection in their documents.

Meet our office

Our ContractCheck, simply explained what can all go wrong.

Why MKB Juristen?

Since 2001, we have been active as a no-nonsense legal firm for entrepreneurs. We quickly get to the heart of the matter: with a thorough assessment, clear answers, and a document that works practically.

  • Nationwide coverage
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First, see how we work

A legal document requires trust. You see immediately who we are, how we help entrepreneurs, and why we do not work with standard templates.

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  • After that, you can immediately request a quote or intake

What you can expect from us

We translate your situation into a legal document that you can actually use. You won't receive a loose template, but a document tailored to your business, agreements, and risks.

  • A clear roadmap: intake, concept, revision round, and final version
  • Practical explanation on how to use the document
  • Legal attention to liability, payment, and termination
  • Where possible, provide clarity in advance regarding price and delivery time
Are you unsure whether you should have the document drafted, checked, or amended?
During the initial consultation, we will determine the sensible course of action together. Afterward, you will know exactly where you stand.

Why customization?

A legal document only works well if it aligns with your business, agreements, risks, and industry. That is why we do not work with a standard generator, but with legal experts who assess your situation.

  • Prepared for your company
  • Telephone consultation included
  • No standard template
  • Review by legal specialists

What do you get?

You will receive a legal document that is practical and aligns with the agreements you wish to make.

  • Draft document or legal review
  • One adjustment round
  • Clear explanation where necessary
  • Fixed price where possible

The founders of MKB Juristen

Our organization consists of several small teams working within various legal fields. Each legal field has its own senior in-house counsel and/or lawyers.

Denian Wielhouwer

Corporate lawyer in corporate law & business expert

Denian Wielhouwer

Annelore Hendriks

Corporate lawyer, corporate law, administrative law

Annelore Hendriks

Ilja van Driel

Corporate law attorney, employment law

Ilja van Driel

Jaime Boogaers

Corporate law, ICT & privacy law, energy law attorney

Jaime Boogaers
Custom choices

Which choices determine the content?

The right structure depends on how the collaboration proceeds in practice. The choices below determine the core of your framework agreement.

Choice or question Why this matters legally
Is there a purchase obligation? Determine whether the purchaser is required to purchase a minimum or if the framework is purely facilitative. This directly relates to mutual obligations.
How are call-offs created? Choose between separate order confirmations, an order portal, or automated call-offs, and specify the required format.
How do you handle price changes? Choose fixed prices for the term or an indexation or revision scheme, and determine the notice period.
Which conditions take precedence? Establish a hierarchy between the framework agreement, call-off, and any general terms and conditions to prevent inconsistencies.
What happens upon termination? Determine how outstanding call-offs will be settled if the framework agreement ends and which obligations will continue.
Clauses and provisions

Which components belong in a framework agreement?

A framework agreement contains the agreements that apply to the entire collaboration, independent of individual call-offs. Together, the following components form a workable and comprehensive framework.

Provision Relevant to Legal point of attention
Scope and purpose Always Describes the type of supplies or services covered by the framework agreement and what specifically remains outside of it.
Call-off or ordering mechanism Always Specifies how a further agreement is concluded: by assignment, order, or call-off, and who is authorized to call off.
Prices and price indexation Always Fixed rates or price list, with a provision for interim adjustment or indexation.
Term and termination Always Determines the duration of the framework and how parties may terminate, separate from ongoing call-offs.
Purchase obligation or non-binding nature Often Clarifies whether a minimum purchase applies or if the framework is non-binding.
Liability and warranties Always Regulates the allocation of risk, limitations of liability, and quality guarantees.
Order of documents Recommended Determines which terms take precedence in the event of a conflict between the framework agreement, call-off, and general terms and conditions.
Confidentiality and data processing Often Ensures confidentiality and, when processing personal data, the requirements of the GDPR.
Use in practice

How do you use this document correctly?

A framework agreement only works well if you consistently link the framework to the individual call-offs. Follow these steps for a watertight execution.

Situation What should you do? Point of attention
At the start Sign the framework agreement before the first delivery or order takes place. In this way, the general terms and conditions apply from the very first moment of collaboration.
With every call Explicitly refer to the framework agreement in the order or assignment. The call-off then demonstrably falls within the agreed framework and the correct conditions.
In case of changes Record adjustments to prices or conditions in writing in an addendum. Oral or informal agreements lead to ambiguity regarding what applies.
Upon termination Settle outstanding calls according to the agreed schedule. This prevents disputes regarding services yet to be delivered or paid for.
Common mistakes

Common mistakes

In framework agreements, most disputes arise from a lack of clarity between the framework and the call-offs. Watch out for the following pitfalls.

Wrong Consequence Better approach
No hierarchy between documents In the event of conflicting provisions, it is unclear which condition applies. Include a clear ranking provision between framework agreement, call-off, and general terms and conditions.
Unclear purchase obligation Discussion as to whether or not the buyer is obliged to purchase. Explicitly state whether a minimum purchase applies or whether the framework is non-binding.
No price revision scheme Rising costs cannot be passed on or lead to conflict. Agree on an indexation or revision clause with a notice period.
Calling out without reference to the frame Uncertain whether the call-off falls under the framework conditions. Explicitly refer to the framework agreement in every order or assignment.
No settlement arrangement at the end Conflict regarding ongoing deliveries after termination. Arrange in advance how outstanding call-offs will be handled after termination.
Risk profile

What is your situation and what do you pay attention to?

The key considerations vary depending on the type of collaboration. Identify your situation and structure your framework agreement accordingly.

Risk profile Example Focus in the document
Regular supplier of goods You regularly buy the same products from a fixed supplier. Establish price list, delivery times, order volume, and quality requirements.
Ongoing service A service provider periodically carries out assignments for you. Focus on rates, service levels, capacity, and call-offs.
Hiring of staff or freelancers You repeatedly call up capacity for projects. Pay attention to the hierarchical relationship, rates, and clear assignment descriptions per call-off.
Collaboration with personal data Personal data is processed during the execution. Ensure compliance with GDPR requirements, possibly via a separate data processing agreement.
Additional documents

When is this document not enough?

A framework agreement establishes the framework, but certain forms of cooperation require a supplementary or different document. In these situations, you should look further.

Situation Supplementary document Why
Situation Related document Explanation
Personal data is processed during the execution Data Processing Agreement The GDPR mandates separate agreements regarding the processing of personal data.
You share confidential business information before the collaboration starts Confidentiality Agreement An NDA protects sensitive information separate from the framework agreement.
The collaboration is based on equality, with shared input and returns Cooperation Agreement In that case, a cooperation agreement is more suitable than a supplier-customer framework.
Explanation of this document

Drafting a framework agreement, why?

Not every entrepreneur knows exactly what framework agreements are, when they are needed, and which risks they must cover. That is why we explain below what this document entails, what to look out for, and why customized legal solutions are important.

What is a framework agreement?

A framework agreement is an agreement in which parties set out the basic arrangements for a long-term or recurring collaboration. The framework agreement regulates the general legal and commercial ground rules. Specific assignments, deliveries, or work are subsequently often recorded in separate sub-assignments, orders, quotations, statements of work, or call-off confirmations.

A framework agreement prevents parties from having to renegotiate all legal arrangements for every assignment. At the same time, it must be clear what is already included in the framework agreement and what is still being agreed upon for each sub-assignment.

MKB Juristen drafts framework agreements that align with your collaboration, assignment structure, and risks. We ensure that the relationship between the framework agreement, sub-assignments, general terms and conditions, and appendices is clearly regulated.

When do you use a framework agreement?

A framework agreement is suitable when parties collaborate frequently or when not all concrete assignments are known in advance. This is common in service provision, consultancy, IT, SaaS, support, supplier relationships, call-off contracts, marketing services, outsourcing, and preferred supplier agreements.

The framework agreement then provides a fixed legal basis. For each assignment, the parties can subsequently define the specific activities, volumes, prices, schedule, or deliverables without having to draw up a completely new contract each time.

What must be included in a framework agreement?

The content depends on the collaboration. In many cases, we assess or arrange, among other things:

  • goal, scope and extent of the collaboration;
  • procedure for partial assignments, orders, call-offs or statements of work;
  • hierarchy between framework agreement, annexes, sub-assignments and general terms and conditions;
  • rates, price changes, indexation, payment and invoicing;
  • minimum purchase volume, exclusivity or preferred supplier status;
  • planning, delivery, execution and cooperation of parties;
  • additional work, amendment procedure and additional costs;
  • quality, acceptance, complaints and service levels;
  • intellectual property, usage rights and licenses;
  • confidentiality, privacy and processor agreements;
  • liability, mitigation of damage and insurance;
  • duration, cancellation, termination and consequences for ongoing assignments;
  • exit, transfer, data, documents and return of materials.
What is the difference between a framework agreement and a partial assignment?

The framework agreement contains the general basic agreements that apply to the entire collaboration. A partial assignment contains the concrete agreements for a single assignment, delivery, project, or call-off. Examples include activities, quantity, price, schedule, deliverables, and specific conditions.

This distinction is important. If a sub-assignment deviates from the framework agreement, it must be clear which document takes precedence. Therefore, a good framework agreement contains a ranking clause.

How do you arrange the order of documents?

Framework agreements often involve multiple documents: the framework agreement, appendices, general terms and conditions, quotations, orders, statements of work, SLAs, data processing agreements, and sometimes the customer's purchasing terms and conditions. Without a precedence clause, disputes arise if the documents contradict each other.

A framework agreement must therefore clearly state which document takes precedence. The framework agreement often takes precedence over sub-assignments and general terms and conditions, but this depends on the desired structure. It must also be determined whether or not the general terms and conditions of one party apply.

How do you handle rates, minimum purchases, and exclusivity?

In long-term collaborations, rates and volumes are often an important component. Parties may work with fixed rates, hourly rates, tiered rates, indexation, price revision, call-off prices, or rates per partial assignment.

If minimum purchase, exclusivity, or preferred supplier agreements apply, these must be formulated concretely. Consider the period, volume, product group, region, exceptions, and consequences if the agreements are not met.

How do you regulate liability in a framework agreement?

Liability under framework agreements requires special attention because multiple assignments may fall under the same basic agreements. The question then is whether a liability limit applies per sub-assignment, per year, per event, or for the entire collaboration.

We tailor the liability arrangement to the assignment value, insurance coverage, type of collaboration, and potential damage. We also assess whether certain damages, such as consequential damage, loss of revenue, data loss, or third-party costs, should be limited or excluded.

How do you terminate a framework agreement?

Upon termination of a framework agreement, it must be clear what happens to ongoing sub-assignments. Will they be completed, terminated immediately, or cancelled separately? It must also be stipulated which amounts are still due and what happens to data, documents, materials, access, licenses, or transfer.

In IT, outsourcing, management, and recurring services, an exit arrangement is often important. It prevents parties from remaining dependent without clear agreements regarding transfer or continuity.

Have framework agreement checked

Have you already received a framework agreement, or are you using a template yourself? We can then check whether the agreement suits your collaboration and risks. We examine, among other things, sub-assignments, ranking, rates, minimum purchase, exclusivity, duration, termination, liability, IP, data, SLA, data processing agreements, and general terms and conditions.

We also assess whether the framework agreement works in practice. Text may appear legally sound but still cause problems if sub-assignments, orders, or appendices do not align.

How does it work at MKB Juristen?

After a brief intake, we discuss the collaboration, parties, assignment structure, rates, duration, and key risks. Subsequently, we draft a customized framework agreement or review your existing framework agreement.

You will receive a document tailored to your practice, with attention to sub-assignments, ranking, payment, minimum purchase, exclusivity, liability, IP, data, term, termination, and correct use, alongside quotations, orders, and general terms and conditions.

Are you unsure whether your document is legally correct? We would be happy to assess the sensible course of action: drafting, reviewing, or amending.
Request a quote

Why not use a standard document?

A standard document often seems like a quick solution, but usually does not fully align with your company, agreements, risks, and way of working. Our legal experts draft documents that fit your situation.

Standard document
SME Lawyers
Not tailored to your business
Tailored to your company, industry, and working methods
No control over your specific situation
Consultation with a lawyer and assessment of your risks
Possibly outdated or incomplete
Verification of current and practical provisions
No personal explanation
Explanation regarding the use of the document

A standard document seems cheap, until it doesn't fit your situation properly. That is why we provide custom legal solutions tailored to your business.

Customization per framework agreement

Not every framework agreement serves the same function. Therefore, we do not draft framework agreements generically, but tailor them to the collaboration, assignment structure, duration, rates, and risk allocation.

Services & consultancy

Attention to sub-assignments, scope, hourly rates, additional work, reporting, and liability.

Delivery & on-demand

Attention to volumes, call-off orders, delivery, transport, quality, price indexation, and payment.

IT, SaaS & support

Attention to SLA, data, support, maintenance, availability, IE, and exit.

Marketing & creative services

Attention to briefings, campaigns, content, revisions, usage rights, and planning.

Outsourcing & management

Focus on KPIs, governance, reporting, escalation, exit, and continuity.

Preferred supplier & exclusivity

Attention to minimum purchase quantities, exclusivity, exceptions, price agreements, and termination.


A framework agreement must structure the collaboration without having to renegotiate every assignment. Therefore, we look at the basic agreements as well as the way in which individual sub-assignments arise in practice.

Common mistakes in framework agreements

A framework agreement seems straightforward, but it can actually lead to disputes if sub-assignments, ranking, rates, liability, or termination are not properly regulated.

  • Do not include a clear procedure for sub-assignments
  • Do not establish a hierarchy between framework agreement, orders, and general terms and conditions
  • Formulating minimum purchase quantity or exclusivity too vaguely
  • Do not concretely define rates, indexation, and additional work
  • Do not include any provision for ongoing assignments after termination
  • Do not link liability to sub-assignments or annual limit
  • Do not reject the customer's general terms and conditions
  • Do not include an exit arrangement for data, documents, or transfer

Draft a framework agreement properly to avoid unnecessary problems in the future. Especially in long-term collaborations, it must be clear in advance how sub-assignments, pricing, liability, and termination work.

What is a framework agreement?

A framework agreement establishes the basic arrangements for a longer-term collaboration. Concrete assignments are subsequently often formalized via sub-assignments, orders, or statements of work.

Is a framework agreement the same as a contract for services?

No. A framework agreement governs the general cooperation. A contract for services or a partial contract governs the specific activities.

Does each sub-assignment need to be confirmed separately?

In practice, this is highly recommended. This way, it is clear which activities, price, schedule, and conditions apply to that assignment.

Can a framework agreement contain exclusivity or a minimum purchase requirement?

Yes, but those agreements must be formulated concretely. Consider the period, volume, product group, exceptions, and consequences of non-compliance.

Can MKB Juristen review an existing framework agreement?

Yes. We check, among other things, sub-assignments, ranking, rates, duration, termination, liability, IP, data, SLA, and general terms and conditions.

Contact us

Annelore Hendriks

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SME Lawyers at the Chamber of Commerce Source: Chamber of Commerce 2019
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